My work pays direct deposit, and I’ve been using Readydebit since November 2014. I got a text message in the summer of 2015 saying that my card had been closed. When I called Readydebit about this, they told me that it had been compromised. They sent me a new one after this, but they wouldn’t tell me anything about how or why it happened, or who did it.
For the new card they sent over I had to pay $25. They said it was for a faster delivery. I remember I wasn’t able to pay for this using my old card, because they had apparently cancelled it. But somehow, THEY were able to take the money off my card! And I couldn’t even go online and check what had happened, because they had shut down my old account. But I felt like I was losing money that I had never spent. And I was being randomly charged $10 a month.
A year later, the same thing happened when I got a text message. I haven’t been able to access my account online for a month. I tried calling them, but haven’t gotten any satisfactory information. In July 2016, I started to notice that a lot more money was missing than I was using. So I called Readydebit this morning about my account being closed. And again, they wouldn’t give me any details!
I already have another card, and I asked them to move my money there, but they wouldn’t do that. They would only mail the card, even after I told them I was hours away from the location. They told me I would be able to use my current card until I activated the new one. It was a holiday weekend too, and I needed to pay thousands of dollars for car repairs and some other things in the morning. When I went to the store the next day, my card was declined!
I am so done with Readydebit and their debit cards. They scam you out of your money and do everything they can to cover it up.