Hi, I went to Charles Endodontics because I was feeling pain in my right chewing teeth. The pain wasn’t bad a couple of weeks ago, so I thought that it wasn’t anything serious, however, it spiked and became totally unbearable. I couldn’t even chew a burger without having tears in my eyes because of the pain. Seeing the seriousness of the pain, I decided to get an appointment to my dentist, however, she wasn’t available for that day, as she was on a vacation and the pain was extremely high for me to ignore, so I went on Google and found out about Charles Endodontics. I went to their website, which seemed reasonably good and I decided to give them a call and book an appointment. So I went to Charles Endodontics and had the most horrible dentist experience I have had in my whole life. First of all, the front desk was very rude and they made me wait for 45 minutes even though I came on time. Whenever I asked them how long I would have to wait, they would simply tell me to be patient and then give me the stink eyes. It was tremendously uncomfortable to just wait there because I had to go to pick up my daughter from the school in a couple of hours and the dirty looks weren’t helping either. After the dreadful waiting, the doctor finally called me in and did a checkup. He told me that 2 of my teeth were rotting and they needed root canal therapy. He stated that I should get an appointment for next week for the root canal, I told him that it will be somewhat difficult for me to live with this pain for another week, so he said that I can get an appointment for the next day. The doctor was very helpful and seemed like a good person, however, after the next day, I realized that his niceness was fake AF. I arrived on the next day for the root canal therapy. The doctor gave me anaesthesia however, I was still feeling pain and when I told him that I could feel the needle, he just ignored me and did the procedure anyway. IT HURT LIKE FUCKING HELL! I kept telling him to stop because I could literally feel the needle drilling through my teeth, but he was totally ignoring me like I was some kind of freak. It was the most painful experience I have ever had. Even though the doctor completed the root canal therapy without any other problems, the lack of proper anaesthesia made this simple procedure into a torture for me. The doctors here might seem nice at first, but all of that is just a show and they will show their reality once you pay for all the medical bills in advance. Please stay away from Charles Endodontics, they are the worst endodontic in the whole fucking market.