A woman in alabama ordered a balloon bouquet from this company it was suppose to have 6 mylar balloons and 6 latex. She paid approx 55.00. It was for delivery to her granddaughter in texas. 1-800balloons.com sent the order via the dove computer system, teleflora wire service (Which is actually for florist to send one another orders). Here”s the complaint the order came to my florist for 3 mylar and 3 latex for 29.95 as shown on the 1-800balloon website. I called the sender and discovered order was for 6 mylar and 6 latex balloons. I am reporting 800balloons to teleflora for misrepresenting the order to us and defrauding the sender. I have recommended to the sender that she request a refund for the over charge from 800balloons. As a professional in the florist/gift fulfillment business, I would not recommend using the balloon factory/1-800balloons.com
Consumer Reviews and Complaints
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Are you looking for ways to improve your life and your relationships? Unresolved trauma affecting your marriage and intimate relationship?
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This complaint and/or review was posted on HolySmoke.org on 15:59 pm, March 28, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/1-800-balloons/.
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1-800-Balloons Reviews & Complaints
Birthday Balloons were ordered on May 10, 2018 for my mother to be delivered on her Birthday May 11, 2018..No balloons were ever delivered to my mom’s job..I called an asked why weren’t the balloons delivered an was told they were delivered..which was a complete lie..The lady kept saying hold on let me check again..She comes back an says oh our system was down so no ones balloons were delivered but they put all my money back on my card..I said how long does it take to receive your money back???I was told 3-5 working days..It’s May 21, 2018 an my money still haven’t been added back on my card..I don’t understand how you take money off someones card an don’t deliver what you claimed you would..then have to go through hell to receive your money back an I still haven’t received my funds back for a order that took place on 5-10-18..This company will never get my business or my staff business ever again..
1-800-Balloons Reviews & Complaints
I ordered 6 mylar balloons online to be delivered July 5, 2016 at my mother’s home. She is a stroke victim and currently resides in nursing facility. I was traveling to Virginia to be with her on her birthday, and was planning to bring the balloons to her myself. I arrived at her home on July 5 and asked the only occupant, my brother, if a delivery had been made. He confirmed that no delivery of any kind had arrived, and no notice had been left. When I visited my mother the next day, her 88th birthday, there were 5 birthday balloons in her room, without any identifying note or information. I assumed they belonged to the other woman who co-occupies the room with my mother. Since the order I paid for never arrived, I contacted the company to ask for a refund. They claimed that the balloons were delivered on either July 5 or July 6 (though could not confirm which day). A subsequent telephone call revealed that the delivery person claimed that they had left a notice and had been told that my mother was in a nursing home. They could not confirm who told them, or when. I replied that there was no note with the balloons in the room, and that there were only 5 and I had ordered 6. 1-800Balloons.com response on voicemail was that they would deliver a rose. When, or where, or even to whom, was not disclosed. This online company delivered the wrong product to a wrong address, changing that address without my authorization, and did not offer to credit me for my expenditure. I strongly recommend those interesting in sending balloons choose a different vendor.
1-800-Balloons Reviews & Complaints
I ordered mickey mouse balloons for my autistic son”s birthday 3 days Before the delivery date only to find out they had canceled my order the Day before delivery. When you call about a previous order they don”t Answer the call. I called under the pretense of a new order and was told That they couldn”t find a local retailer with mickey mouse balloons. When I then called a local retailer, they had the balloon and were able To send the same day with a much bigger bouquet for less money. Always order locally is what I learned. Stay away from this company!
1-800-Balloons Reviews & Complaints
I reside in Scotland and ordered this bouquet to be delivered to my Grandaughter in CT who was having her 2nd Birthday Party on 11/11/17. I received an email informing me that due to a “System Error” the delivery had not been made as requested and would now be delivered on 12/11/17. I emailed how disappointed I was that the order was not delivered and gave the reason why. I was informed that the delivery charged of $5 would be refunded. On 12/11/17 I received another email asking if I still wanted delivery on 12/11/17 – I replied that I had never wanted delivery on that date and I cancelled the order requesting a full refund. I received an email confirming that the order was cancelled and full refund would be given. Today (13/11) I received an email from Customer Services advising that my order had been successfully delivered on Saturday 11/11/17??? Really? I spent circa $77 on this and I am really disappointed.