123dj.com is headache don’t order anything if you dont want to have nightmare. I order numark djio on 11/07-09 and they send maya 44 after 2 week. I sent maya 44 back on I call every week to get my money back is almost 2 months after and I still haven’t got my money I call 10 times and they always say “don’t worry we credit back to your card” and never happens. I don’t know what to do next may by loose my money I hope this help to you before order don’t make the same mistake. Yes they charge on my credit car right away but never back
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This complaint and/or review was posted on HolySmoke.org on 06:18 am, October 01, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/123dj-com-mini-max-electronics/.
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123DJ.com / Mini Max Electronics Reviews & Complaints
About 123DJ I totally agree about the awful, terrible, disrespectful and fraudulent service offered by www.123dj.com For some months ago I bought a microphone mount for $10.00 and I never received neither the mount nor the money back, but I didn”t give much importance because I was very busy with other work efforts. Now in may 2014 I bought an AKG Wireless Microphone Set and one of the microphones was not working properly. From this moment I start to live an ordeal. I contacted 123DJ regarding this situation and it took more than one week to get an e-mail with an authorization number to return the product for an exchange. When I sent the Mic Set by USPS, the postman couldn”t deliver it because “there were any authorized person to receive the package”, for that reason my package was almost 20 days at the Post Office in Ilinois to be picked up and they never did. Even when the postman left a notification about to pick up the package at the Post Office and even when I called several times to them to advise about the situation… And even more when I had talked personally with Nils, the supposed owner of the business. My best advice: NEVER BUY AT WWW.123DJ.COM … If You don”t want to waste your money and your time!!! Just make a Search at Google and you will easy find many reviews of defrauded customers.
123DJ.com / Mini Max Electronics Reviews & Complaints
As you have read before all the things said are exactly true, I wish I would have read them before I ordered… We pay alot of money for the equipment to be treated like this company treats us And the packaging is dangerous on the items cause there isn”t none only factory containers not the additonal shipping needs and the say one thing and do another and make empty promises this photo Is how my amp arrived exactly like you see… Is there prices worth the hassle absolutely not… 123dj sucks assssssssssssssss paul olney
123DJ.com / Mini Max Electronics Reviews & Complaints
At first when I came across the site I was like it was a good site at first. I then realize it just isn”t so good after all. Im only 15 and bought my first equipment from them at age 13. I do have a pretty successful business now but still this site is horrible. Over the summer I had purchases a $140.00 subwoofer that was 1, 000 watts and it turned out the site”s creator was such a fat ### and decided to be lazy and didn”t bother to put in the information that the speaker was made for surround sound systems, not for djing. So I call the site up and tell them I wanted a refund and explained what happened and I told them I didn”t know it wasn”t for djing. So they charge me for shipping which ticked me off but it wasn”t overpriced like the one guy said that this same site charged $225 on shipping. So I called the site and confirmed the return and asked if they got my item back. I forgot what I said but like when I sent it back it stopped working, and I did check the fuse which was okay. So I got on the phone w / the returns manager and he said he was going to check it and was going to call me back in a few minutes. I never got a call back. And somehow either fedex or the site got my shipment screwed up last month and I had ordered a light stand and two packages with 4 lights in each. When it had arrived I only got the stand and one of the light packages. I did call them about it and the guy I was on the phone with said he would call me back if there was a problem and he also sent me another email for another shipment of the same lights at no extra charge. It is a good site if your looking for a good price tho. But any other things not so much. I suggest you buy from like guitar center or other stores.
123DJ.com / Mini Max Electronics Reviews & Complaints
Be aware …I bought some audio supplies for 427$ and after a week they call that the item that I need is not available and you should wait so I waited and then after 2weeks they said that still they need more time and some of the products they already shipped with out my authorization because I asked the manager to not send the products if any of item is not available I return the products and have not received my money yet the order was placed in 7/14/2009 and today is October the first so …be quite careful when dealing with the company,
123DJ.com / Mini Max Electronics Reviews & Complaints
Beware of 123dj.com… I cancelled an order because the shipping to florence, s. C. Was $225 or more and I found an alternative option that was only $70 shipping from a location even further away. 3 days before it was shipped I called by phone. The person on the phone was rude and said if he couldn’t stop the order thru the warehouse (Implying it was at another location) when it arrives just sign refussed and return it. I told him it was the shipping price I had a problem with and he said o. K. And repeated “sir, just refuse it”. So I said, “what about the shipping charges? Then the idiot said,”you’ll have to pay for that!”then I said,”well why don’t you just stop the order?”… Let’s shorten this by saying it was clear he was trained to force the shipping charge on me because later I contacted jay at the shipping company (A third party) and was told that was extremely high what I was being charged… Obviously they were making a profit from the shipping!… This made me upset. I had a sence the guy on the phone was intentionally going to make sure my order was not stopped in time… So then I followed up immediately by email and repeated for them to stop the order…. Then I called 3 days later and neil (Said he was the manager) said it was shipped at 2pm and appologized and acknowledged it was their error and there was plenty of time and opportunity to stop the order. Neil said he wanted to find out who was working friday evening because the warehouse (That turned out to be downstairs), was never notified… The email was never read (So neil told me)… Let’s shorten this again… Neil lead me on that he would talk to the owner about a goodwill gesture in the form of a store credit… Let’s shorten this even more… Neil never even called me again and one guy even hung up on me when I called and said neil was working on a goodwill gesture for an error that occured… These people are shady in my dealings with them… And to top it all off a power conditioner that I got in the order worked for 30 minutes… No company is perfect but if they lie and conspire against their customers you need to beware!!!… I went on to spend several thousand dollars thru 2 other online companies and they could have made much more than they ripped me off for because if they would have been decent about it, I would have ordered differently around their shipping terms to make it work for me but the quick profit is obviously more important… I hope neil chokes on his shipping profit and shady tactics… And if he truely did speak to the owner and he was a party of the stall and b. S. They put me thru I hope it shows on there end of the year bottom line year after year… I’ll spread the word in my area along with all my band members… If you feel the same… Copy and paste and add your experiance… Don’t trust 123dj.com
123DJ.com / Mini Max Electronics Reviews & Complaints
Called this company on 3/11/13 spoke to them in person, asked about a external sound card and a 6″ rca to rca cable, asked the sales person are they in stock, he replied yes, so I ordered online. Got a email on 3/12/13 payment was processed. Got another email on 3/14/13 was sent to shipping would be contacted by shipping department with tracking info. It never came!!! I called them on 3/20/13 and spoke with them again about my order, they informed my order was not in stock, but just came in that morning and would be on next truck, I would receive a email in a couple of hours with tracking info. That didn”t happen of course. Contacted them again on 3/21/13 and spoke to Eric, who informed me it was in shipping, it didn”t make the truck on 3/20/13 as I was promised. It would be on the truck today, ok feels like i”m in a circle of lies here. How convientant the day I call to complain and check on my order, it just came in…but it doesn”t shipm now that”s is some BS. And it”s gonna ship again, it”s been well over 3 hrs no email received yet with tracking info. I should have read all the complaints before trying to purchase anything from them, the poor feedback they have received is amazing, they are all over the web with poor reviews and now I know why. Beware when calling them, customer service is rude and unprofessional, they will keep trying to hang up, telling you that someone will contact you when they find the right person, no one answering a phone their has any ownership of anything, they just want to hang up rather than deal with you, I didn”t let them hangup. They”ve lied to me to get me to purchase, they lied to me about shipping to keep purchase, I”ve filed a complaint with the BBB and the city of Chicago Consumer Retail department, since they are not an accredited BBB business it just brings light on them to do the right thing, if you file a complaint with the City of Chicago Consumer division, they will really get into them or not renew any licenses, I recommend anyone done wrong by 123DJ.com/Minimax Electronics to file the complaint with the City, stop this business before get burned like the rest of us…
123DJ.com / Mini Max Electronics Reviews & Complaints
Do not order from these idiots. Incomplete order issue has never been able to be resolved for 5 months. All I ever got was a bunch of lies and empty promises from customer service. You want to know why there the cheapest on the web. Because you are going to get ripped off. 123ripoff is what they should change there name to.. Odyssey won’t have the dnmc6000 case un till right after labor day. Sorry For any inconvenience this might have caused. If you want I can switch You to bag. But the flight case won’t be there till after labor day Hey randy i’m sorry for the long delay on the denon case that you ordered. I want to give you a up date on the case. Unfortunately it’s gonna be Another two weeks before those case are in odyssey warehouse in California. I have you on a list so will have one reserved for you. Odyssey is only gonna have 300 of them in on there first batch and from What they have told me that they have way more then that on back order for All there dealers threw out the country Five months after order and still no case Another order I placed before I knew what I was getting into was never received no refund rebilled for shipping and I still never got it. Call the better business bureau and file a complaint. These people should be out of business!!!
123DJ.com / Mini Max Electronics Reviews & Complaints
Four months ago, we Ordered a Numark Mixdeck Quad and three LED lights from 123dj and were charged for the items and NEVER recovered a dime nor got our products. Bunch of scammers for sure. I am in contact with the Illinois attorney generals office and am prepared to go forth with bank fraud and larceny charges against these thieves! Bill Robinson Good Time DJs [protected]
123DJ.com / Mini Max Electronics Reviews & Complaints
Hello my name is steve scheid, I represent maki”n memories music service / special fx ultimate dance party Please head my warnning!!! Xxx This is hands down the most incompetent inexperienced business I have ever come across in my 50 years of life! This is my second (And last bad experience I have encountered with this amateur excuse for a business!! On september 22nd 2012 I made an online purchase in the amount of $149.00. Received the words confirmed and that was it no invoice or receipt of any kind??? This is very strange in and of itself??? The next day I received notice from them that my credit card was not going through and that I needed to call my bank. (This has never occurred before). Hours later charge showed up on the account that they said was not workable I decided to cancel the order i. Never received any response what so ever! (with multiple attempts of contact by phone/e-mail) I wrote back to them cancelling the order. I received no response and no invoice to this date of 10 / 01 / 2012 They ripped me off for $149.00 and I received no product and no credit to my card. Please take note**** the have recently changed their phone system to seem to be professional (By asking you to dial the extension of the person you want to speak to). Guess what their is no directory! This is their way to avoid fielding the constant barrage of complaints that I am certain are coming in on a daily basis. I did talk to one woman on one occasion who said a reciept would be sent and card would be credited still no results (as of today) 10/01/2012 (this was only after I told her I would proceed to file a complaint with the bbb. No invoice or sales reciepts??? Is this not illegal?? This company should be investagated by the feds! Now working for cash??? I will now contact the bbb, the mayor of the city as well as the cchamber of commerce! I advise all of the other people that have issued complaints to this site to do the same! Steve scheid
123DJ.com / Mini Max Electronics Reviews & Complaints
I agree with the negative reviews posted here. My experience with 123DJ.com two separate times was I ordered a certain item and received a different, less expensive brand. For example, I ordered a pair of wireless Gemini microphones and waited nearly a month before I contacted them for an order status update. They ignored my first e-mail, and then after I sent a second e-mail, they finally sent the order out and sent me a tracking number. When my order came, it was a pair of Nady brand wireless microphones (not the Gemini set I ordered). The Nady”s are valued at $10 less than the Gemini. When I called their shipping department, they told me someone had called and talked to me, and I had approved the change! When that story, didn”t work, they got someone else on the phone that told me the Nady”s were actually a better quality microphone, but if I didn”t like them I could return them. I would, however, have to wait for the Gemini because they were on backorder. Another time I ordered Chauvet lights and instead received Eliminator brand. On that same order, they sent me a spot light instead of a strobe. I contacted them, and they sent me a strobe. It didn”t work. I sent it back for a replacement. In summary, 123DJ.com has good prices, but not really any better than some more reputable on-line businesses. There is definitely something very fishy and unscrupulous about them.
123DJ.com / Mini Max Electronics Reviews & Complaints
I ordered a DJ lighting system from this company. It was listed on their website as 2 light bars, and a controller. specifically, 2 x Stormchaser LED bars, 1 chauvet controller. The controller (confirmed with the manufacturer) was not compatable with the lights; controller did not have sufficient channels (3-channel as oppossed to 8) Phoned 123dj.com; they denied a problem; that they have sold numerous of these packages. I PHONED the LED manufacturer, and they confirmed problem. Went back to 123dj.com AND TOLD them to contact manufacturer and of error. Customer service rep. is Neal; neal assured me numerous times that he would fix this problem asap. That new controller would be out in “a couple weeks” to me “at no cost”. When it had not arrived in a few weeks, i phoned again, and mentioned of an important upcoming show in 3 weeks; Neal assurred me it would arrive by then. (that was in march) to date (this is approx. 4 months later from problem; 5+ months from original purchase), no new controller has been received; no credit issued, no request for return or exchange. apparently, this company (in my opinion) is very happy to sell you any mish-mash of 3rd party equipment, but support or post-delivery; forget about any help. also; to get through to customer service (neal), they will typically leave you on hold 10+ mins. – so call toll-free if you can. unless it’s strictly purchasing 3rd party equipment that might be cheaper through 123dj.com, i would suggest purchasing elsewhere.
123DJ.com / Mini Max Electronics Reviews & Complaints
I ordered a sale priced item online, and my credit card was immediately charged in full. I called one week later for a shipping update and was told my item was on back order but they were getting more in three days and it would immediately be shipped to me. I called back another week later for an update and was told my order had been canceled several days ago. I asked for the manager and was told he got more of my item in the day before, and he would email me a tracking number within the hour. Over the next six days I called multiple times, the manager promised me each day that my order was going out that day and a tracking number would be emailed to me in just a few minutes. Twenty days after my original order being placed, and my credit card being charged in full for the item, I finally had to have a friend that lives in Chicago go to their store, get my item for me, and ship it to me at my expense. The item description included free shipping and a free flight case. I did not receive the flight case because even though it was pictured on the site and listed in the sale price description, they claimed the case did not apply to discounted items. I will never do business with this company again.
123DJ.com / Mini Max Electronics Reviews & Complaints
I ordered some odyssey blackout cases for my technics. Both cases arrived damaged like if they were used before. Scratches, chips and some of the damages and rivets were covered up with black marker. Tried to call and was told they would call me right back. A few hours later I called odyssey and asked if they color the rivets on the cases with marker and they said no and that I would have to contact 123dj.com. So I called the next day and talked to elie from 123dj. He said he dosent know what happened but he would try to fix the problem as soon as possible and that he would call me back. Ive been on the phone back and forth with this guy for a couple of weeks now. They never call back, he keeps telling me he”ll call me back but dosent. I have to call him. Ive sent this guy pictures of the damages and he”s starting to act like I damaged them. I started calling these people as soon as I opened the boxes. Customer service really sucks. Every time I call and ask a question the just sit on the line. Im like hello!!! I tell em my problem and thier like. ” ok what do you want us to do”? Then they put me thru to somebody else. Its been thee weeks now. Dont buy from 123dj.com !!!
123DJ.com / Mini Max Electronics Reviews & Complaints
I ordered this microphone from 123dj on Sept 13, 2015 and received it Sept 19, 2015. After getting home and plugging it up to my board, I found out that it wasn”t working. I connected my old mic to my board and it was working perfectly. I called and talked to 123dj about the problem and sent the microphone back to exchange for another, since they don”t do refunds. I received another Technical Pro MKR17 on Oct. 3, 2015. After getting home and plugging it up to my board, I found out that it wasn”t working either. I immediately called 123dj and they told me that the mic that I sent them previously was working on their board and they sent another one anyway. For approximately 5-10 minutes we were going back and forth about the mic was working for them and not working for me. They told me that I can”t do anymore exchanges and that I would have to contact the Technical Pr company. I would never shop with 123dj again, and I would strongly advise that you don”t either!
123DJ.com / Mini Max Electronics Reviews & Complaints
I placed and order on 123DJ.com on February 3, 2007. It is now February 14, 2007 and I have not recieved a shipping confirmation or anything. They took my money but won’t return my emails! I have contacted them by phone and they just keep giving me the run around. They tell me that the order will be processed tomorrow and I will recieve a tracking number within 24 hours. It’s been 4 days since then. Fortunately I live about 2 1-2 hours from Chicago so if I don’t recieve my merchandise by the weekend I will be taking a trip down there to get the merchandise that I ordered and give Mr. Neil a piece of my mind. He will be compensating me for my time also.