Aside from overpriced products and inflated shipping charges, my real disappointment came when I tried to return a product. In fairness to 1800CPAP and in the spirit of full disclosure. I ordered the wrong item and learned this when I opened the plastic bag it was in I notified customer service and was told that since the bag was open there would be no return. When I explained that I would not have known it was the wrong part until I opened the bag, they responded by cutting and pasting a copy of their very customer unfriendly returns policy, including a 15% restocking fee and no returned money but an in store credit. Why in the world would I ever buy anything from these people again? I donu2019t want an in store credit. I want my money back. Stay clear of this company.
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This complaint and/or review was posted on HolySmoke.org on 01:42 am, December 28, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/1800cpap/.
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