1tail.com said they had a stator for my 1988 VT800C. I received a single e-mail from them, which stated I’d receive my part in 7 – 10 business days. Fourteen days later I call to find out where my part is… Devin Vannurden, their Merchandising Manager, tells me that they’d sent me an e-mail gaining my acceptance to receive the part a month later. Total flippin’ lie!!! He refuses to cancel my order. Next I call one of their customer service reps who tells me that he will give me a credit and wave the 10% cancellation fee. Will have to wait the 7-10 business days to see if he is full of sh** like his boss, but I am not hopeful. He was supposed to send me an e-mail confirming my cancellation. Nothing. Not going to have my bike running for a month, regardless… If you want to have your bike running, don’t rely on 1tail.com. Oh yeah, their parts return number is disconnected. Total scam… DO NOT WASTE YOUR TIME WITH 1TAIL.COM. You’ll regret it!!!
Consumer Reviews and Complaints
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I am a licensed psychologist with over a decade of experience in family therapy and work with adolescents. Being a child can be difficult,
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They are doing online scam by the name of Microsoft . this company send pop up on the customers computer screen to block it. | they are
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On September 20the, 2017 my plastic surgeon installed a set of Natrelle 410 tear shape AKA Gummy Bear implants. They are horribly painful,
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American Freedom Insurance has failed to make payment on my claim for an accident I was involved in September of 2011. The accident
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the city of pittsburgh inspecter Russel blaich has been out to look at the conditions of a home at pittsburgh pa 15212 and posted a must
Jenna
On the 31 Dec 2019, I met Jenna, a “sugar baby”. During the first 5 minutes in a motel, I paid Jenna $300 Canadian for our
This complaint and/or review was posted on HolySmoke.org on 02:27 am, September 27, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/1tail-com/.
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1tail.com Reviews & Complaints
For Christmas, I asked for a new seat for my R6. My wife ordered it before December 15. I still haven’t gotten it and they charged her credit card. She called everyday and asked for a tracking number. The numbers they gave her didn’t even work and when she asked for her money back, they said the package was lost in the mail. She called Mastercard and filed a complaint against 1tail and Mastercard got her money back and my wife filed a report with the BBB. She said the BBB was already well aware of the problems with this company. Beware!
1tail.com Reviews & Complaints
I ordered a fender eliminator for my 2008 R1 from 1tail.com and they sent me the package withing 4 days. I was pleased to have my new fender eliminator so quickly until i opened the package and realize they had sent me frame sliders. I had to wait until Monday to call their customer service in which they told me i had to take pictures of the frame sliders because they didn’t believe me. I took the pictures and sent it in to their customer service. I called again today to check up on it and it’s still “under review”. I highly urge everyone to NEVER NEVER NEVER order from this customer. Grafe “F” Customer service. Apparently they aren’t brilliant either because frame sliders and a fender eliminator are two totally different parts.
1tail.com Reviews & Complaints
I ordered a solo seat for my crotch rocket three months ago and still have not received it. I have called and waited 16 minutes and still didn”t get to talk to a customer service employee. I sent multiple emails and every time they tell me it has paint issues and should be shipped out by the end of the week. I received six emails with the same reply. I also sent an email stating i want a refund and they never responded. Don”t order from these guys, they are the slowest workers i have ever dealt with.
1tail.com Reviews & Complaints
I place an order last month with this company to order a part for my motorcycle on may 14, 09. I called on the 22 of may 2009 and they told me that it had shipped out on the may 21, 09. On may 25-29, 2009 I called everyday to get a tracking number, I was told thay they do not really give out tracking numbers to customer because it usely be there the next day or two from when it comes from there shipping warehouse in az ([censored]). So on monday june 1st, 2009 i called them and ask where is my order at, and was told that it was not instock and that it did not ship out. So i ask them to cancel my order and return my money… They said that it will take 2-3 days. I called back on the 4th of june, 2009 a rep said “I will personally handle it and it will show up today or the next day. I called back on monday the june 8, 2009 and told them i call already about my refund and was told i will recieve it twice already and i still have nothing in my account. The rep. puts me on hold for ten min and came back and said i talk to the manager in that department and that he personally will take care of me (sounds like i heard that one before) and it will show up today or tomorrow. It was suppose to be in but still nothing, and the business already close for the day. So i am still waiting for a refund. I will give it a few more days before legal action process starts. Also when u call them be prepaired to wait on the phone for about 30-min to an hour just to get in touch with somebody. I taught this was a good buisness seeing that i order from them a year ago and got fast response and shipping. Stay away from this company.