After getting a $5 Groupon for a self-inking stamp, I ordered one to use on wedding invitations on February 11, 2018. I let the stated 10-14 day shipment time expire before writing an inquiry about the status. They pointed out that a “high volume of orders may slightly delay production time.” After 22 business days, I inquired again. It took a full week for them to even answer my email, still without a shipping estimate. By the time, the invitations had been sent, and the need for the stamp passed. So, the following day, March 14th, I sent a cancellation of my order. What a coincidence that it shipped about 12 hours later! They never acknowledged my cancellation. It arrive March 20th. I am severely disappointed in the quality and that I had to assemble to plate to the stamper myself. I am partly blind. If I had known this was “some assembly required, ” I never would have ordered it. On March 22nd, I received an offer of $5 off anything on their site. I have refused it. They charge a premium for poor quality and service, which is represented as the opposite on their site. What they deliver, when they get around to it, is not worth even a fraction of the cost charged.
Customers reviews and complaints
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2712 Designs Reviews & Complaints
I Bought a self inking stamp from 2712 Designs 06-29-18. The product arrived via mail 07-20-18, and was unable to unlock the stamp to use it. No instructions arrived with product. I even had my husband to open the stamp. He wasn”t able to either, and said it was a piece of junk. I managed to find a way to contact the company via internet on 07-21-18, about defective stamp, and today is 07-25-18, and haven”t heard from them.
2712 Designs Reviews & Complaints
I order two chalk boards with children”s name on them for them to practice writing their names. I ordered them on June 30th. The website states it will take 10 to 14 days. So far it has been over 14 days, and every time I try to track my package the screen states the same thing every time, and I am beginning to think this company is not real. I found them through Groupon, purchased the two chalk boards and paid for shipping. I need that chalk board now for a child with special needs that needs to practice his name before he starts school Aug. 16th. The order number is 1151090.
2712 Designs Reviews & Complaints
I ordered 5 Self Inking stamps 4 for gifts and 1 for myself. I ordered these over a month ago and still have not received. The tracking shows that they shipped on 11/18…1.5 weeks ago and there has been no tracking activity since. I have emailed MANY MANY times and a day or two later I get a response asking my address or something else but never the answer to when I am receiving my order! I am so irritated! They have no phone number to call.
2712 Designs Reviews & Complaints
I ordered a cute custom design for a self inking rubber stamp. I received an email a week or so later stating its on its way to shipping. When I didn’t receive it, I had to search to contact customer service. I received it shortly after, but it was almost 4 weeks after order placed. Mostly, the quality is very poor. There is a blemish on the stamp, and the ink does not spread evenly. After maybe 20 uses, I’m already noticing its worn out, can’t even see the middle part of address. Pretty embarrassing. I had to get new envelopes and hand print my address. I bought the replacement ink when I ordered, and I’m hoping the quality is better, but not holding my breath. They are on zulily now, and that’s a high sales site. I hope they address their quality before you make mass quantities.
2712 Designs Reviews & Complaints
I ordered a stamp from Groupon but forgot to put the code in so I paid an enoromous price for this stamp in which I received and it did not have the information attached. There was only the stamp in the box. I tried to contact you through group-on about not putting the code in but I have had no response. Please send me a return for this stamp as I will not be able to use it because there is no name on it in which I requested if you will look at my order number. Please refund all of my money. Thank you, Melinda McLarnon
2712 Designs Reviews & Complaints
I placed a orders for a total of one dozen personalized steel tumblers on January 16, 2017 — in two batches of 6. These were acknowledged by 2712 Designs, on that same day, as order #s 1068351 and 1068361. To date, I”ve not received a single tumbler from either of these orders. I reached out to their customer support via e-mail on March 6, 2017 and received an automatic reply on that same day, indicating that I would be receiving a reply to my inquiry within 2-3 business days. To date, I”ve not received any reply. I”ve been charged a total of $400 for product I”ve not received. Andrea Krebs Edmonton, AB
2712 Designs Reviews & Complaints
I placed an order a month ago and still have not received the full order. Today in the mail I got 1 of the 3 items I ordered. In both my email and my account on their site it looks like there is 1 shipping label for all the items and yet only 1 arrived (the cheapest one of course). There is NO phone number to call them at – just email. Based on the other reviews I”ve read here I”m afraid I”ll never get my other 2 items. :-/
2712 Designs Reviews & Complaints
I placed an order for two chalk board from a groupon coupon on March 5, 2018 I wanted them for Easter baskets, the web site say 10-14 days, that is not true at all it took months to receive. I also place an order on March 5th for a bottle opener personalize for my daughters wedding groomsmen gives, it is now May 8th, I have not received product and can”t get any information from the company on when I will receive them. They did charge me credit card on March 5th, so they have had my money for over 60 days. This company is misleading customers on their turn around time. I have also filed a complaint with the BBB as well and found out there are 28 complaints filed as well. The owner also owns a company called Plaid Barn, which has many complaints as well. Very sad that a company would take advantage of consumers. I wish I would have researched the company before I had given them my money.
2712 Designs Reviews & Complaints
I purchased a back to school chalkboard on July 28th 2018 with a groupon coupon and paid shipping. I have been tracking my order and it said with the volume they were back logged, now I try to track my order it says there is no order. I have tried contacting them. I think they are a rip off. I will be on the phone Monday trying to contact they and then make a complaint with Groupon about that company. I want what I paid for
2712 Designs Reviews & Complaints
I received a stamp, but it has someone else name & address The outside package had my name & address Maureen Somerville 45 Patroon Place Loudonville, New York [protected] The stamp: The Ferguson Family 4610 Marie Street Beltsville, Maryland 20705 PLease contact me: Maureen Somerville [protected] [protected]@gmail.com I would appreciate it, if you could send me my stamp & extra ink as soon as possible. I thought I would of had it in early December.
2712 Designs Reviews & Complaints
I saw their deal on Groupon and then went on their website. Turned out they have 50% off on the embosser I wanted to order, so me being nice ordered directly from them, since if I was to get a Groupon they will only get half of the price. I also hoped it might speed up the process. It has been 3 weeks and my order still says “processing.” I am waiting on this so I can send out our save-the-dates. I emailed them and didn”t get a response, I emailed again. They don”t have a phone number but I found one online and attempted to call but of course I couldn”t reach anybody and left a message. Unresponsive all around. Bad business practice. I really regret ordering from them. I hope I can at least get a refund, as I will have to mail the letter without the embossed stamp, as I was hoping. Extremely disappointed. DO NOT ORDER from this business!!!