A Family Fun Boat Tour Company

I had a terrible experience with this company.

Reviews: 1

1 RATING
(1)

Total views: 75

Published: 18 August 2019

Posted by: Anonymously

I suggest you should avoid these guys at all costs if you want to keep yourself and your money safe. These people don’t know anything about the business. They are careless, pathetic and horrible people. I despise the fact that I spent so much money on these people. Let me share my experience with you guys so you can understand what hell my wife and I went through.
My wife came up with the brilliant idea of going on a sunset cruise. It was really a great idea and it was finalized instantly. We started searching for companies around us that offered a sunset cruise. It took us time but we found ‘A Family Fun Boat Tour Company’. After going through their website and reading about the sunset cruise, we decided to go for it.
We decided to go for their ‘Sunset Cruise’ after reading the instructions and general itinerary on their website. We were really excited to experience sunset on a boat in the middle of a vast water body as neither of us had experienced anything as such before. We made our reservation online and although it was expensive, we had hoped that it would be worth the experience. The day arrived and we reached the place early to not be late and miss the cruise. We had included a stop at the sandbar and sightseeing. We even took our DSLR to capture some beautiful scenes. The moment we arrived, we were showed the boat which was supposed to take us. We were both disappointed by the appearance of the boat as it was a rusty, shabby old boat which did not seem strong enough to carry us.
Anyway, our arrived and although it was stated that we would have a certified one, he did not seem like one. He smoked cigarettes continuously in front of us and cursed on the phone. We decided not to get bothered by these things and wait. The cruise finally started after a delay of an hour.
The guide hurried through the waters. Neither did we stop at the sandbar, nor did we get to take proper photographs. The boat, after covering for some distance, stopped moving. By the time the boat got fixed, the sun had already set. We were not even able to look at birds properly. It took us almost an hour to get back to the starting point as the boat was not being able to move swiftly. On top of all this, the captain started making excuses that how it was a matter of luck that we were not able to witness the sunset and how it was not his fault or the company’s fault.
When I demanded a refund, we were denied as ‘it was not their fault’. I would strongly advise against taking any tour provided by the ‘A Family Fun Boat Tour Company’. I would not want anyone to get disappointed by going on a tour or on any other thing sponsored by this company.

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