I put up a laaway and paid fee and then made a payment two weeks later because I really wanted merchandise . I mistakenly looked at the wrong pick up date however caught it a day late. Iwent to pick it up the next afternoon and to my surprise was told they had cancelled it and it would be a five dollar fee plus another ten dollar fee because i didnt pick it up on time and it basically was my fault. I feel those fees are ridiculous and do not know how they are allowed to rip us consumers off so badly. They should make plenty revenue when they can keep the merchandise to sell also. I feel also they were terribly rude customer service day manager and district manager.
This complaint and/or review was posted on HolySmoke.org on 00:51 am, December 15, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/a-j-wright/.
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