I first hired this company to edit a book I had written. I found her on Fiverr.com. But then moved to her website where I signed up for her service and paid $139 I believe. When she sent me the first draft, the files were corrupted. I could not view them. Then once I got a file I could view, it had too many unnecessary markings that I could not find the real edits. I had her go over one more time and she agreed. I sent the book to a marketing company and they rejected the book because it had too many typos and errors. When I brought this to her attention, she denied the errors and claimed I was using a separate version, other than the final one. She was wrong. Yet, even if that were true, the version she pointed as the final one, STILL HAD TOO MANY ERRORS TO COUNT; starting with the very first sentence of the book! I asked for a refund. She refused. I put in dispute with lovely Papal, which denied the claim as they don’t give refunds on products that are “virtual.” So basically, Papal screws you if you buy anything online. I had to hire another editor who did a fantastic job. Currently disputing charges with my credit card company. Stay away from this editor as she does not have the skills to edit and will not stand by her product; refusing refunds for unsatisfied customers. She must have so many unsatisfied customers that if she gave all the refunds that were requested, wouldn’t make any money. .
This complaint and/or review was posted on HolySmoke.org on 22:37 pm, October 04, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/a-k-clarke-editing-review/.
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