A1 Service Centre charged me R 3830 CHASH for 5 hrs work, an oil change & filter and new spark plugs and resetting the timing, what the garage owner refered to as ‘necessary’.I called the Mercedes Benz dealer garage for comparison who mentioned that this service should have cost no more than R1800 and taken no longer than 1 hour of labor. Interestingly, they also pointed out that new sparkplugs are only needed if there are problems with starting the engine, and that the timing of a E320 1999 isn’t necessary and can’t really be reset because its engine software-controlled and fully automated. How come he did not know that ? When complaining about this to the workshop owner he tried to fix the flaws but after inserting the laptop to the engine he couldn’t really fix anything but only played with the settings. Not even the maintenance interval indicator for the oil change has been reset; MB Cape Town would have done this for free. A1 Service Centre never did what I have asked them for and they charged me more than twice of what is considered normal for this kind of work!
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