I’ve been an AAA member along with my family for 3 years. I decided to try their auto insurance for my daughter attending NCSU. The initial quote I got was very competitive pricing. But whenever I let my daughter handle the paperwork signing, etc., the rates went up. Since she was finishing college in May, I asked her to make sure there would not be any cancellation fees and we got feedback that there would not be. She followed all the AAA agents instructions and the NC state rules for ensuring that the car plates were turned in, and cancelled the insurance on that same day. Then a month later, we get a cancellation notice which was informed us that if we didn’t pay the cancellation fee AAA would turn the issue over to a collection agency. This was the first we had heard about the cancellation fee. I was very dissatisfied. The agent’s name was Jason Forehand. Jason said that the issue was out of his hands and was a AAA rule. Don’t use their insurance!!!! .
This complaint and/or review was posted on HolySmoke.org on 21:09 pm, June 21, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/aaa-insurance-review/.
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