Through eBay I purchased a toner refill kit for a Brother laser printer. I tried to refill the first cartridge and you could only tell there was more toner on one end, the end where there is access to the toner mix box. I emailed the company several times asking how to successfully recharge my printer toner and he couldn’t tell me how to make it work. So, I filed a dispute with eBay and PayPal and was promised a refund, just send the product back. I sent it back on either his label or eBays and never got a refund because I didn’t keep the label and have a tracking number. | Well first of all the label was provided to me so someone knows he got it and it was not delivered back to me as undeliverable. This guy seems to have trouble with the English language as you will see he offers to “tell me another cartridge” which I shouldn’t have to do just because I bought something from him that doesn’t work and he can’t tell me how to make it work. | Here are our communications: | | | New message to: aaatoner | First of all you’re the only one who has used profane language so don’t accuse me of it and you must have missed the part about I used to service toner imaging devices and an perfectly qualified to diagnose a bad drum.My drum worked fine till it ran low on toner which your kit was supposed to correct and failed to. | The only reason this has gone on for so long is you apparently not qualified enough to tell a customer how to make toner go from one end of a toner box to another. My toner cartridge works perfectly but for it’s out of toner. | If you want your trash that doesn’t work and you don’t know how to make it work; unable to tell someone in the trade how to make it work, then the problem is YOURS. If you want your worthless product back, send me the postage and I’ll be glad to take it to the post office. In the meantime, I will be filing a complaint with eBay as well for your foul mouth abuse of me because you and your product are clearly a failure.I never used any cursing or foul language. it’s you that is verbally abusive and and have NO BUSINESS tarnishing the eBay name. The complaint will be filed today, mark my word Mr. Foul Mouth.
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