In october of 2011, I Took my 99 dodge ram truck to aamco in Patchogue due to a no shift condition. The salesman named Tom told me it could be something small and that they had to open the transmission on the bench. They took the tranmission out and told me in needed almost everything! they charged me $3072.09. I had to pay it. I had no choice. The truck was on the lift and my transmission. To sweeten the deal, tom told me that he would throw in the rear main seal and upgrade to the high quality torque converter. Jump to July 24, 2014. 2 !/2 years later, truck transission completley fails. Will not shift. I took it back to aamco, Luis ( new salesman) told me it needs complete overhaul. I told him you guys already rebuilt it. He said the warrrantee is over and that I ould have to speak to Bobby,( the smooth talking Indian owner) adn hung up on me. ( after two ohone calls) Bobby, the indian owner told me that he would only charge 70 dollars/ hour for labor instead of the usual 90. I asked him how a transmission rebuild cannot last 20 thousand miles. which is the mileage on the truck since the last rebuild. He asked me how an American can by a 40 thousand dollar truck and only have a three year warrantee/ I asked him what was his point was. He said things happen. I immediately took my truck home and planned to write to aamco. You cannot contact aamco, you will get diverted to the indepently owned shop. Just as an aside, I purchased a brand new transmission from the dodge dealership for 2150.00 and 500 bucks to swap. with a 3 years warrantee. I urge everyone to investigate a cheaper newunit. Never go to aamco.
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