Abans.com

Abans.com Reviews & Complaints

Reviews: 11

1.64 RATING
(1.64)

Total views: 4127

Published: 17 February 2020

Posted by: meththa bandara

About 2 yrs back, brought 32LM3410 model LG TV from Abans show room of Kandy City Center..It was broken 3 week backs. I have taken it to Aban service center, Kandy on 2/05/2014.They told me that they would inform the fault of TV within 5 days. However they did not inform me, therefore took phone call ask the fault of TV.They told me that they could nor repair . It as TV panels can not be replaced, If replace cost would be more than the value of new TV and suggested to buy new TV with 10% discount.Then I call the call center of Abans company in Colombo and told this problem. They contacted me and told that it could be repaired with replacement of new part (not a problem of panel) and promise to repair it within one week. How ever I have not got TV yet. My questions are 1, Why Abans company have not informed that they could not replace panels of this expensive TV on selling TVs and cheat customers. 2. Who did cheat me regarding fault of TV, whether technician of service center or person of call center. 3. Do LG TV are so bad to break in 2yrs.

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