From few weeks I was facing some eye-related issue but one day suddenly I felt increased problem in my eyes, I search on Google for eye Care services in my city. on the top of the search list, I found Abba eye Care and two-three other eye Care centres. So I planned to choose abba eye Care centre because I also heard the name of it before. On the same time, I contact their support team and ask for my queries and book an on the support appointment for my eye test. According to my point of view, Appointment fee is very high and not affordable by everyone. Next morning I reach over there for an eye checkup when I enter I saw a big queue of appointment holders. As compare to appointment fee experience with the service and waiting time period is very bad. I still wait over there for 2 hours with positive thoughts, maybe the Doctor is very experienced and expert. finally, there is a call for me and my eyes got tested by the doctor. Shocking thing was that the Doctor did not ask any question’s from me.
As per my experience, the first question of the Doctor must be when the problem arises. Eye testing procedure must be like, by showing some alphabet chart or any other technique. According to that, he has to check further but he checks my eyes without any tool and makes a bill for glasses that were too much costly. He gave me hardly 5 minutes and told me to collect my glasses after a day. Next day I went for collecting my glasses, I ask from the receptionist for my glasses, she said when you got to check up – I told her that I came yesterday for an eye check-up and the doctor said me to receive the glasses today. The receptionist gives me a weird look and said that the glasses are not prepared yet. Moreover, she asked me to collect it the next day. I again went there two days after but shockingly my glasses were not prepared. It was the end of my patience level and I burst out. The collected advance payment for the glasses and still they showed their unprofessionalism while delivering them on time to me. It was an awful experience.