My next door neighbour recommended me to check out Absolute Flooring. He recently had some brand new hardwood floors installed in his apartment. I trust that guy so I went ahead and called Edwhar Nunez from Absolute Flooring. Edwhar and a couple of his associates came in to check the floor and give us the estimate for the services. We needed new wood flooring in the living area and re-staining of the other hardwood floors in the area. He quickly gave us an estimate after checkout the floors. He emailed us a sample contract and we haggled on the price.
Edwhar sent us a new contract the next day for review. I noticed that this contract was a little bit different than the previous one. Edwhar has decreased the guarantee period by SIX MONTHS and this contract also stated that Absolute Flooring will not be responsible for ANY furniture damage that happens during the moving or replacing of the furniture. This was odd because I have not seen a company alter their contracts and try to fool their customers so badly. I called Nunez and asked him to change the guarantee period back to one year and take responsibility for the furniture damages that his staff might do during replacing the furniture. The same day, Edwhar wrote me an email which stated,” I do not think that we could be able to provide our services to you for this project and we cannot match your specific needs.” I expected him to be a man and change the agreement to the original one, however, he just left the project all along. Last time he claimed that he would start in three days.
Absolute Flooring and Edwhar Nunez do not like to work with the homeowners who are aware and really read the contracts. I was not going to fall for their bait and switch tactic and Nunez realized that. Altering the contract last minute is not an ethical practice and it can be stated as a scam. I asked my next door neighbour to show me his contracts with Absolute Flooring and his contracts also had alterations. When he noticed the small alterations he was shocked as well. Now I’m guaranteed that Nunez does this contract alteration thing with all his customers to save his money. If you do end up hiring Absolute Flooring, then please read their contract thoroughly and make sure that there are no hidden disclaimers. My contract had disclaimers written in a very fine print. But overall it would be better if you avoid doing business with Absolute Flooring and Edwhar all along, it is not worth the risk. This company is not reliable or trustworthy. The way that Nunez handled the situation is really questionable. If you are looking for a good Flooring company, then keep on looking, I’m sure you will find one which is better than Absolute Flooring in no time.