I purchased a pair of cleats for my son at another chain porting goods store, but decided they were a 1/2 size too big. The store didn’t have the size I needed, but Academy did. However, they would not match the price with a 2 day old receipt. They said it had to be an advertisement. Customer service was terrible. I will do my shopping elsewhere! While at the store, I spoke to a manager who was unwilling to match their competitors price. Then I spent 45 minutes on the phone with their national customer service. They offered to lower to be within $10 of the other store (because they knew what they were doing was wrong), but would not match the price. HOW CAN YOU ADVERTISE A PRICE MATCH, IF YOU ARE UNWILLING TO DO SO??? .
This complaint and/or review was posted on HolySmoke.org on 18:34 pm, July 14, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/academy-sports-outdoors-review/.
The reviews & complaints posted about Academy Sports + Outdoors was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Academy Sports + Outdoors as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.