I bought over $95.00 beads and earring making items from Accents Beads. Later I went to exchange two items because I got the wrong sizes. I was told first by the salesperson and then the manager that the store has a no return and no exchange policy. I were not aware of it because no one told me about this policy. They pointed out there was a signed taped below the cashier counter. It was so low that I didn’t see it. In addition, I went there on Saturday and there were several people lining up to paid for their items. The sign was blocked. They were very unfriendly and refused to exchange the unopened items even with my explanation and my receipt. I think that the salesperson should have mentioned the policy to the customers. For example, Forever 21 has a policy not to refund money but the cashier mentioned their policy every time. Don’t use this store because they just want to get your money with no service.
This complaint and/or review was posted on HolySmoke.org on 19:40 pm, April 27, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/accents-beads/.
The reviews & complaints posted about Accents Beads was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Accents Beads as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.