We moved into a community served by AM3 last April. It has been a nightmare. After several months we had a dish installed even though we were required to pay AM3 for service we did not have. We finally got internet and phone. We cannot rely on having internet and our security provider refuses to monitor our system using their phone service because it is unreliable. The outages for internet/cable are numerous throughout our community. One of the outages was due to the fact that AM3 had not paid their electric bill and power as cut off to their equipment. In addition, our developer has paid for equipment to allow AM3 to fix their outages. AM3 still gets our monthly payments. AM3 told our developer that they were unable to support our community and to find a new provider. The developer did that and the transition should take place this spring. Now AM3 is demanding money. Note that AM3 did not provide the infrastructure used in this community. They were the second service provider here. This company should not be in business. I retired from the communications industry and I am embarrassed by the lack of ethics shown by the leadership of this company. I am not a fan of industry regulation but this is an example of what happens when there is a lack of regulation. I am fairly certain that the actions of AM3 in this case are going to result in legal action. Hopefully that will be enough bad publicity to put them out of business.
This complaint and/or review was posted on HolySmoke.org on 20:16 pm, September 09, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/access-media-3-inc-review/.
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