AccuVISION customer support doesn't value their customers at all

Reviews: 1


Total views: 909

Published: 17 June 2017

Posted by: JJ M.

This evaluation is entirely based upon my experience as well as absolutely nothing else

Dr Evan Hapner is terrific and also the goods choice is great. The sales expert I engaged with was not passionate and also appear to have a dull perspective. I was prepared to buy lenses and also take into consideration structures when the women marketing specialist informed me that I would certainly authorize a waiver for the all new tom ford frameworks I acquired. This shocked me that a company could take your very own item as well as need you to authorize something that knocks their duty as well as mistake if the product is damaged.

When I stated I believe that I would certainly check out as well as reevaluated Accuvision taking my glasses under their treatment the sales professional appeared to care much less concerning maintaining me as a client. I did not really feel valued as well as it truly draws since I was at first extremely amazed with the listening of the team. This experience has actually spoiled my impact. I will certainly return to Accuvision if I have to see an Optometrist yet past it will certainly be really hard to eliminate the question that I had throughout my experience.I called Tuesday 6/20
as well as consulted with Paloma the shop supervisor that guaranteed she would certainly make my scenario right and also excused the disappointment. On 6/21 I was informed I would certainly obtain a telephone call from

the supervisor Paloma as well as never ever did on this particular day. So i simply presumed that I would certainly listen to back from her on the following day. On 6/22 Thurs. i didnt listen to anything and also determined to employ to

see if I might simply obtain points relocating along and also wound up talking to a really gentleperson that benefits Dr. Hapner -she informed me Paloma was out unwell as well as would certainly not return up until Saturday. When I asked to obtain Palomas supervisors information I figured out that the area supervisor ran out
the nation. This area actually did make issues worse for me and also I wound up mosting likely to Spec on Chicago Ave and also they were exceptional with solution. I suggest you prevent Accuvision if you value customer support in any way -unless you simply require an eye examination, after that see Dr Hapner he was trendy

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