Mark Smith financial Manager, kevin Smith Loan Officer They sent me emails saying i was approved for loan. I was skeptical but my family just had a tragedy and i needed the money to survive. I told them that and they reassured me no problem. I told them i was a veteran and this was hard for me to ask for help. They emailed me reassuring me that as soon as i paid the $200 that they would put money in my acct. Then they say there is a hold on my social security number and they need another $178 to release the funds. First of all I am in the United States Army if i had a hold on my social security number my unit would be all over me or they would discharge me from the army. I told him i didn’t want it anymore then he said i will hold the loan for 10 days if you can get the 198. I said no i can’t do that i just want my money back. After arguing with him he said he would refund my money but there are fees associated with that and they are out 5k because they transferred the money. Thats a lie i never received it. Then he finally said it takes two business days to refund your money. That will be tomorrow. I told him if i don’t have my money by then i will email the Attorney generals office and start proceedings against him and his company. Well I am tired of being lied to. I work hard for my money. I want my family to be taken care of and not have money stolen. I am making it my goal to either shut this company down or expose them to many different resources that will make sure they don’t hurt anyone anymore. Internet, Texas
This complaint and/or review was posted on HolySmoke.org on 18:18 pm, May 05, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/ace-cash-express-ny-review/.
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