I placed a down payment of $2,000.00 towards the purchase of a 2006 saturn vue, as well as the purchase of a required insurance policy,on feb.25 2014 with addison auto group ..sales rep.(jose yanez)…The following month, i made my first monthly payment of $305.23, with my credit card (03/26/2014)…this payment was actually an early payment(car payment due by the 28th of each month as explained by sales rep. at time of initial transaction)…my first problem came when i waited nearly 2 months to obtained my license plates(4/22/2014)..at that time no one at car lot metioned anything to me about being behind on payments… just to have vehicle illegally repo on sun.4/27/2014…without any prior attempt to reach me or any of my contacts wich were provided and verified at time of lease agreement. It took for me to contact police dept. upon request from MR. Brian Mccollum, at car lot(he claimed he didnt had access to any information) even when he was answering main line at dealership. he continuosly hung up on me and ignore many of my calls.. on mon.4/28/20014, i spoke on phone with repo. supervising personnel,””MRS.Blanca””.. (last name not provided)who informed me that my car had been taken for over due paymets. she indicated that i had never made a payment! At this time even after company basically has STOLE MY CAR the issue is still uresolve and i still dont have my car back or even the courtesy of a call back from anyone at Addison auto sales even though ever bit of proof has been provided, even a call to my bank to verify that payments were indeed made and processed successfully by A-TEAM AUTOS. THESE PEOPLE ARE NOT TO BE TRUSTED AND ARE RUNNING AN ILLEGAL OPERATION OVER THERE. I WONT THEM TO PAY!!!THIS ISNT RIGHT! .
This complaint and/or review was posted on HolySmoke.org on 02:49 am, December 20, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/addison-auto-group-review/.
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