This dealership advertised itself as able to assist customers with challenging credit issues to secure financing and purchase a car from them. I met a very pleasant and professional salesman who led me to believe that they would and could do as advertised and in fact they did secure financing for me but that is where the competence and assistance ended. They were not able and/or willing to follow through with completing the deal and could not or would not explain or acknowledge the reason. I had a down payment, secure and well paying job and chosen car. so what was the problem? I don’t know but it would appear that the finance and sales staff do not or cannot support the efforts of their sales staff and are, in fact not, as advertised, able to assist customers with credit issues. The only of their staff to acknowledge that they were unable to follow through and to apologize was the salesman.The manager, Jason Rogers, was arrogant and unpleasant to me, a customer. They have lost my business, my respect and my recommendations.
This complaint and/or review was posted on HolySmoke.org on 00:03 am, October 13, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/advantage-chevrolet-of-hodgkins/.
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