Afhco

Charged for month not occupied

Reviews: 1

1 RATING
(1)

Total views: 20

Published: 18 December 2020

Posted by: Nkuli

I was a tenant at calderwood lifestyle estate under afhco.
Unfortunately due to covid, I had to lose my job. As soon as I found out I terminated my lease to avoid not being able to pay.
The problem is, the company ran a promotion whereby you get your first months rent free however should you not stay till the end of your lease, you forfeit the promotion and are liable to pay for that month, which will be deducted from your deposit. So in my case, i was not legible for my deposit.
End of august I moved out peacefully, all my documents were signed and I received a pass out letter to leave.
This month, I get an sms and a call that I’ve been handed over to attorneys for collection. To my surprise I found out that I’ve been charged for September’s rent as well as levies for October.
What infuriated me is that I received no communication from afhco and was immediately handed over without my knowledge.
I’ve been trying to email, call and WhatsApp for clarification and I have received no valid reason as to why I am charged for a month which I did not occupy as well as for levies .
I refuse to pay for something I do not owe. I refuse to be contacted by attorneys to pay for something I am not aware of. These scamming companies must stop bullying people , get their facts right and follow procedures correctly.
Till this day my matter has not been resolved by afhco yet a day does not pass without the attorneys calling for collection.

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