22 Jan 2018… I chose Afrihost as they assured me that I would receive hassle free and prompt transfer of ISP service to them from previous ISP… and when I switched from Telkom ADSL Landline to VUMATEL Fiber. They stated getting online was ONLY dependent on how soon VUMATEL installed cables into my home and that they would immediately deliver my fiber ready WI-FI ROUTER. Vumatel installed cables promptly by 24 Jan 2018… as of 3 FEB 2018 I still have not yet received the promised ROUTER, and I am unable to make contact via their apparently overburdened Customer Service HELP LINE – over 30 minute waiting period whenever I call! No response from several emails I sent… and as well as to their SMS HELP SERVICE. I am now without internet and email service as I cancelled with both TELKOM and previous ISP.
This complaint and/or review was posted on HolySmoke.org on 14:12 pm, November 29, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/afrihost/.
The reviews & complaints posted about Afrihost was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Afrihost as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.