Afrihost Reviews & Complaints

Reviews: 48


Total views: 4197

Published: 29 November 2019

Posted by: Scheedee

22 Jan 2018… I chose Afrihost as they assured me that I would receive hassle free and prompt transfer of ISP service to them from previous ISP… and when I switched from Telkom ADSL Landline to VUMATEL Fiber. They stated getting online was ONLY dependent on how soon VUMATEL installed cables into my home and that they would immediately deliver my fiber ready WI-FI ROUTER. Vumatel installed cables promptly by 24 Jan 2018… as of 3 FEB 2018 I still have not yet received the promised ROUTER, and I am unable to make contact via their apparently overburdened Customer Service HELP LINE – over 30 minute waiting period whenever I call! No response from several emails I sent… and as well as to their SMS HELP SERVICE. I am now without internet and email service as I cancelled with both TELKOM and previous ISP.

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