Agero has most insurance companies contracts, and they talk a good game when they need a car picked up. They will offer anything. The problem is when the job is done and you need to get paid. That when you get all the we can’t paid for those services and there reason why, but they won’t say any of that when they need the job done. Agero is the king of this problem but nationwide/progressive/liberty mutual/safeco/state farm/usaa/and major car dealerships etc. Are also at fault because they know agero treats there service provider very bad. But because there not first inline the be pointed at as bad service it can always be shown as agero and not them. The insurance companies know this and i think everybody that is a service provider should write on blogs or anywhere they can online letting the world know the bad way Nationwide/progressive/liberty mutual/safeco/state farm/usaa/and major car dealerships etc. Are turning a blind eye to the bad way the service privder are treated, and why customer are left on the side of the road so long or why it takes so long for customer vehicles to be picked up from inpound yard to be taken to body shops. The part that doesn’t make any nationwide/progressive/liberty mutual/safeco/state farm/usaa/and major car dealerships etc. Are paying more money having vehicle stuck at impound yards in storage and customers that are feed up and get a tow truck on there own. And then there getting the full price bill. There hurting there own button line. If your a insurance company that uses agero you really need to stop sitting in a office talking a lot of bs about towing companies complains and not getting on top of agero. This is a major problem on both ends. One thing that is very very very important is if a service provides po gets put in audit one week max before the problem is fixed. Not 30 to 120 days this is a real number, how do you expect a business to get going when there not being paid. Fixing the problem with agero will get your vehicle picked up faster, in which saves you money and keeps your customer more happy. The ceo’s of nationwide/progressive/liberty mutual/safeco/state farm/usaa/and major car dealerships etc. Need to wake up and inprove your insurance compainies service in the same format i see your commericals on tv at night. Agero will listen to you more than it would a upset service provider.
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