This company is a total scam! I purchased a groupon to have them clean my upstairs air ducts because it had never been done and I wanted it refreshed for my new tenants. Upon arrival they told me they could not do the upstairs unit because it would be pointless when it needed to have a UV light installed to kill the mold growing on coils and of course they could do it for me if I wanted to pay $600. I said no thanks and I guess just do the cleaning of my dryer vent and downstairs a/c unit. So they did a half a** job on the dryer vent and took about 10 mins or less to put a big suction hose on one of the downstairs vents in the ceiling and left. About two weeks later the lower a/c unit stopped blowing cold and my tenant had another a/c service tech come out to check the issue and was told it would be a $500 repair because the float switch was clogged and coils had to be taken out and cleaned. I looked up resolving a clogged float switch online and found a simple youtube video that showed how to unclog the float switch DIY. I called the original guys that came from Boca Air to come back and fix the issue that clearly that had caused because there was no issue at all with the downstairs unit until they came and obviously knocked debris loose which caused it to clog. I thought it was completely reasonable to have them fix the damage they caused. They of course came out and told me that it would be about $450 to repair but they would do it for $360. I told them they are out of their mind and to get out of my house! Do NOT buy their Groupon and do NOT use their services! They are nothing but liars and scam artists! I feel sorry for anyone who isn’t knowledgable enough to know when they are clearly being taken advantage of by these horrible people! .
This complaint and/or review was posted on HolySmoke.org on 05:43 am, May 19, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/air-conditioning-boca-raton-review/.
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