AJ MR. CLEAN CAR WASH AND LUBE CENTER IN HOUSTON TX IS A REAL RIP OFF AND BOY DO THEY HAVE A RACIST STAFF… I have been taking my car to get clean at this car wash for about a year in half now. On 5/23/2014 WHAT I THOUGHT WAS A GOOD CAR WASH TURNED OUT TO BECOME A NIGHTMARE FOR ME. OK ON 5/23/14 I GOT MY CAR WASH SAME ROUTINE, MY CAR CAME OUT OF THE CAR WASH TUNNEL, AND I NOTICED MY LEFT REAR WINDOW SIDING STRIP WAS MISSING FROM THE BOTTOM OF MY LEFT REAR WINDOW. SO I ASKED THE EMPLOYEE THAT WASHED MY CAR NAME JERMAINE TO SEE IF MY WINDOW SIDING STRIP HAD FALLING OFF INTO THE CAR WASH TUNNEL… JERMAIN THE EMPLOYE FOUND THE BROKEN UP WINDOW STRIP SIDING OFF OF MY LEFT WINDOW. SO THEN WENT INTO TO THE CAR WASH TO ASK THE CASHIER IF I COULD SPEAK WITH AN SUPERVISOR AND SO I DID. THE SUPERVISOR WAS EXTRA RUDE AND UGLY ACTING TOWARD ME I DID NOT GET ANY HELP WITH HER!!! AT THIS POINT IM PISSED SO I ASKED TO SPEAK WITH THE GENERAL MANAGER NAMED: JAMES LE OMG HE WAS RACIST AS THEY COME, HE WAS TALKIN ON THE PHONE AS I STOOD THERE AT THE COUNTER WAITING FOR HIM TO GET OFF THE PHONE, HE NEVER GOT OFF THAT PHONE … AND YES HE SAW ME STANDING THERE FOR ABOUT 10 MINS SO I TOLD HIM…. EXCUSE ME SIR MY CAR JUST CAME OUT OF YOUR CAR WASH TUNNEL AND BROKE OFF THE LEFT WINDOW SIDING STRIP OFF OF MY CAR, JAMES LE REPLIED I DONT GIVE A F* IM NOT FIXING IT, I REPLIED: EXCUSE ME… WHO IN THE WORLD OR YOU TALKING TO LIKE THATS NO WAY TO ADDRESS ANY CUSTOMER, AND THAT WAS VERY UNROPFESSIONAL AND UNETHICAL VERY RUDE OF HIM, HE NEED TO TAKE A CUSOMTER SERVICE COURSE ON HOW TO ADDRESS CUSTOMER’S, SO INGNORANT OMG!!!! SO AT THIS TIME IM VERY PISSED OFF I TOLD HIM SOMEBODY GONNA FIX MY WINDOW TODAY LIKE RIGHT NOW!! IM SOOOO PISSED HE TOLD ME I WOULD NOT FIX NO BLACK N* B* ANYTHING, I ALMOAST LOST ALL OF MY MIND, INFACT I DID!!! HELP PLEASE!! AND I STILL HAVNT GOTTEN MY CAR FIXED BUT I WILL THATs A PROMISE!!!! I WILL OWN THIS PLACE AFTER IM DONE!! NEVER EVER DO BUSINESS WITH AJ MR. CLEAN CAR WASH AND LUBE CENTER ON RICHMOND AVE HOUSTON TX 77082.
This complaint and/or review was posted on HolySmoke.org on 02:19 am, June 03, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/aj-mr-clean-car-wash-lube-center-review/.
The reviews & complaints posted about AJ Mr. Clean Car Wash & Lube Center was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about AJ Mr. Clean Car Wash & Lube Center as per Section 230 of the Communications Decency Act.
Business Advocacy Program
Advocacy program is a relationship between you and your most engaged consumers – the ones that choose to go a level higher to hold you accountable.