THIS IS A WARNING TO EVERYONE!! I have never had a bad experience renting a car until I came to Alamo Rent A Car. I chose this rental company because it was a great price and very convenient to the airport. Picking up a car is easy and can be done at a self-service kiosk where you simply slide your license, pick up a contract, walk outside to pick a car and then drive off. You never have to come into contact with anyone. DO NOT DO THIS!! I chose the kiosk option, and wouldn’t you know it; when I returned the car, there was damage. I literally had the car for 10 hours, drove straight from the airport to my home where I have parked for 8 years without a problem, and then straight to the rental unit. I never caused any damage whatsoever and when I returned the car I was accused of causing $800 worth of damage. I am now dealing with their “Damage Recovery Unit” which is basically a collection agency for Alamo. GOOGLE: ALAMO CAR RENTAL SCAM and see for yourself. This is now a well document problem online and I am going to fight this. I am in talks with a lawyer friend who is helping me file a small claims case against this company. I am contacting the California Attorney General to file a complaint and I will be contacting my local media outlets to look into this matter. I have been told it would make a good news story investigation. I will also be spreading the word online on any media outlet I can. ALAMOCARRENTALSCAM I will update this review with progress as I go, but be forewarned. I would not trust my business with any company with these types of practices and I advise you to be careful with your dollar. This may not happen to you and you may have a wonderful experience. Take your chances….or don’t. You have been warned. .
This complaint and/or review was posted on HolySmoke.org on 10:17 am, November 15, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/alamo-review/.
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