On May 14,2003 I went to Alan Jay service tech to ask a price for a serpentine belt.I knew what the problem was as my garage could not fix it.I was quoted $80.00-$90.00.I made an apt for May 15.I was in the waiting room and the service tech 3318 Joseph Romanik came to me and said it would not be $80.00-$90.00,that Ihad these other problems,a tensioner and a a/c compressor,it would be $275.50.If I did not have this work done he would not guarentee it.I did not come in for an a/c compressor,just for a serpentine belt.He said I could get stuck on the road and since I am a grandmother of 4 I did not want that. I paid the bill and when they mailed me the survey I filled it out with this information and never herd from anyone.I feel I was completely ripped off for almost $200.00.I am on Social Security and get $601.00 a month so this really put me in a bind that month.While I was sitting there the couple in the room were quoted $300.00 and someone told them it would be $900.00.This is a big practice at Alan Jay.The reason I waited so long is that I never knew about your web site until last night.Thank You Jacqueline 33870, FloridaU.S.A.
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