When I signed. the rep (Jesse Alo) assured me he lived close and if any issues call him. Within 2 weeks had an issue with the system berping constantly. Call him no answer. Valled several time..no answer. Called company finally got a call nack. Je 2as in the area and would be by. Two years later still waiting for later. Oh well. Company finally worked it out after a week. | Now I have had to replace batteries in sensors and main panel box 2 times within 6 months. When called 1st two times they were tude and unhelpful. Oh yea..told me the type of batteries I neede. Oh well.help where you get it. Anyway had to repest about 3 months later. Now about 2 to 3 months later repeating it again. | Just got off phone with them and they have no techs available at this time in my area..so they will call. I told them the last time the tech was going to call 2 months later still waiting. Do not sign with this company. Lousy. Unprofessional. Rude. Liars. Liars, big time liars to me so far. Never again. He is supposed to call tomorrow. | I will let you know if the do. I dont believe they will but will see. Headed now for BBC website to post a complaint.
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This complaint and/or review was posted on HolySmoke.org on 19:43 pm, March 10, 2021 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/alder-security/.
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