Alfa Romeo of Morris County

They took too long to deliver my car

Reviews: 2


Total views: 299

Published: 20 December 2019

Posted by: Anonymously

I recently had the worst encounter with Alfa Romeo of Morris County. This dealer took too long to deliver my car despite demanding full payment in advance. I love touring different places, making it extremely necessary to have a car. I have a few in my garage, but I felt it was time to add something new. Something outstanding that would feel different. For this reason, I started looking for flashy cars available in Morris County, and this is where I learned about the Alfa Romeo of Morris County. From the information online, this dealer specialized in offering luxurious Alfa Romeo cars on sale, and from the images available online, I could tell they had an amazing collection. I looked whether their prices were within my budget and found out they were slightly high. This did not stop me from my dream because I could take a loan.
After deciding to buy a car from Alfa Romeo of Morris County, I called the number on their website. The call went through, but there was no one to answer. After a few hours, I received a call from the dealer acknowledging they had received my call and explaining why they were out of office. This felt fair, and so I booked an appointment. I presented myself to the dealer’s premises minutes before like requested on their online website. Their premises were located in a secluded building, which was hard to find. I even had to call customer support to offer me direction. I was shocked to find out the center did not have a parking lot, and I had to find a parking space in the city. This felt odd considering the amount of money the car would cost me.
After finding a parking space, I was able to find my way to the organization. The dealer had amazing inventories, and I liked The new Alfa Romeo 4C spider. I informed the manager who informed me the car had already been paid for, but they could get me another one within three days. To do so, I only had to prove my commitment by paying for the full amount. This was a good deal, and so I asked them to allow me time to collect the amount. After a few hours, I raised the full amount and paid for the new Alfa Romeo 4C spider. It was to be delivered to me after three days.
On the day I was expecting the delivery, I received a call from Alfa Romeo of Morris County, apologizing the delivery could not be made on that day, but they assured me I would have the car the next day. I was confident, but to my surprise, the car was not delivered on the next day, and the dealer did not communicate anything. I visited their premises, but the manager kept ignoring me since he was dealing with a new client. I had my car delivered after two weeks. Although the car was in perfect condition, I did not like the experience.

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