While my husband and I were purchacing a new car from Mr. Ruiz, he first gave us unnessesary stress during a complete run around with paperwork. Once all paperwork was signed, Mr. Ruiz had told my husband and I to “go have coffee” so he could have his guys give our new car an oil change, fill the fluids, ect.. when we came back to pickup the car, they “didn’t have time to do anything” not even a car wash, so whatever, we’ll do it ourselves. Then, it came time to go to the registry he handed us the papers we thought we needed, as it turns out he did not give us the proper paperwork. We went back to the dealership to get the correct info and he REFUSED to give it to us. We called the local police and they told him that he needs to give us the correct papers. Well, due to the holiday this weekend it had to wait now until Tuesday. On Tuesday, I personally went there 5 times looking for him or at least the paperwork. He knew that I was there, his colligues were calling him on his phone and he kept telling them to tell me “come back in 30 minutes” well… I was on my way back to him when I got stopped by the police, they impounded my car for the plates on it were to our trade in and I explained what the story was, they also noted that he took my inspection sticker off of our old car and put it on the new one, told us we were all set and let us drive off the lot. This man is rude, sneaky and runs a very bad business. He has cost us a fortune in headaches, money and now impounded our new Mercedes Benz in a tow yard that probably scratched it up. He still is no where to be found as of yet. THIS MAN NEEDS TO BE SHUT DOWN IMMEDIATELY!!!!! Misty Haverhill, MassachusettsU.S.A.
Extortion warning: | Please share with anyone in the garland/rowlett area to stay far away from this moving company final touch!!!
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