What can I say? I read the good reviews and suggested this company to my friend who was looking for a house in Texas as her previous landlord was going to sell off his property and she really needed to move within a month. After fanatically searching we came across Aligned Mortgage and their website claimed that they close deals within a month. It felt like a blessing at that time! Now my friend or her husband is not veterans but it should not have mattered, but it did!
It started with her calling the company to fix a meeting date. They were nice and professional and she told me that she was pleased with their attitude. On the day she went to meet them they saw her papers and that of her husband’s and Okayed their request. A week into the dealing, they said that my friend needs to submit another credit score. She did and then they said that they will get back. They did get back, after 15 days. In the middle my friend kept calling them and even went to their office but the team assigned to her was not available and the other teams flat out denied help. Now once the team contacted her, they told her that her documents are not in order and her request cannot be processed. After wasting 22 days, they tell her they cannot help her.
They knew her urgency, they knew her requirements and they assured her that they can and will help. They lied and after getting the assistance fees from my friend they showed their real colours. And when my friend told them to refund the fees they said it’s non-refundable. If this is not a scam I dunno what is. After panicking for a few days my friend and her family had to move to another rented property for the need was immediate. When she could have owned a home, her time was wasted and her requirements delayed.