I am complaining about the punctuality of the coach. I would like to express my dissatisfaction and disappointed to Alisan Golden Coach Express. The coach were not punctual at all. I’d purchased the bus ticket from Changlun to TBS on 28 May 2019, at 11.30a.m. but the bus came on 1.15p.m.. I’ve been waiting for the bus from 11.00a.m. until 1.15p.m., this incident has caused me to delay my trip since I need to take bus from TBS to Malacca. Perhaps the management can show their responsibility to my case. Thank you.
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