California estate mandates regular smog control on cars. I receive the notification and look for a qualified tester to do it. I called in the morning to set up an appointment to smog my car and an appointment was given for that date at 4:00. Then I leave work earlier to have my car smogged. I get to the station earlier to check in my car. Fifteen minutes later I get a call from the station manager stating that they will not be able to smog the car because my tires are bold and it is unsafe. They offered to install new tires and then do the check up but I refused. This is all I need bait and switch. My advice: Do not waste any time in setting anything through this auto shop. You will save a lot of time and aggravation by going somewhere else. Summary: Service: Lousy, Customer respect: Lousy, Communication with customer: Lousy. I will never go there again. Customer – smog test aliso viejo, CaliforniaU.S.A.
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