I purchased my $369 Order on 3-25-16, YES $369. I saved for this one. The website stated for a Full Lace wig, it would take 25-30 days. I patiently waited I never contacted them until it had been 35 days. First, The So-called Live chat that is a Robot and NO One ever Replies I sent over 12 messages in these days. I have Emailed and Called repeatedly and there is Absolutely NO RESPONSE After about 11 Attempts I received an email simply stating. “Customer Service Aliwigs May 5 (8 days ago) to me Dear Shawntrell, Thanks for your email. We will contact the post office about the order information, so don”t worry please and wait for it patiently, Thanks for your consideration. If you have any other questions, feel free to email us. Best regards” Yes this is the Actual reply, this even knowing that on their Website is still shows Processing, and not Shipped even to this very moment. I am Pissed. I don”t spend money like this and I saved in order to get this, as I figured I would get good use of it. I try to give Every company the chance to Do RIGHT. I even take time to give Thorough and good reviews when it is Just. I must say, this is quite offensive, due to the fact that before, I paid, I got a reply immediately, yet after I paid, they ignore you. Please Please DO NOT GO TO THIS SITE… I pray my product still comes, as I have contacted the BBB and because these people have Left NO INFORMATION they are not able to Help me. A severely Pissed customer Mrs. Shawntrell Davis
This complaint and/or review was posted on HolySmoke.org on 14:41 pm, February 18, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/aliwigs/.
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