All Mobile Matters

All Mobile Matters

Reviews: 1


Total views: 2140

Published: 03 January 2021

Posted by: Anonymous

While on vacation I brought my phone to All Mobile Matters in Tempe, AZ to have the charger port replaced. Lindsay K. checked the phone for various functions and discovered that the ear speaker wasn’t working. I thought that was odd; after all, I hadn’t noticed a problem with it (at least I thought so at the time). She speculated that water was the culprit, even though I had not exposed the phone to water. | The repair was delayed a day and I had to call them for an update. I was told that the charge port had been replaced and the ear speaker was now working, but that the microphones had failed, basically rendering the phone useless. There was nothing I could do about that and would have to be content that the charge port had been replaced, which I was assured had been the case. | A day later I was informed that the charge port had been replaced. I paid the bill and left. It wasn’t until later that evening that I discovered that the problem had not been rectified. | A day after flying home to New York I spoke again to Lindsay K. who denied that the repair had not been made. She offered to send a pre-paid mailer to ship the phone back to them. While I didn’t find that acceptable, I was willing to do so if, once they examined the phone, they would admit that it hadn’t been repaired. Rather than answer that question, Lindsay became increasingly argumentative and eventually hung up on me. | A week later I had the phone repaired at a repair facility near my residence. The technician confirmed that the repair had not been made. | For further clarification: | Lindsay claimed that the charger port was not working when I brought the phone in. This is patently false. It worked, but not consistently. I knew it was only going to get worse and thought I would have it repaired while I was on vacation. | Lindsay claimed that the phone had water damage. However, I did not subject the phone to water and no evidence of corrosion was detected by the subsequent technician who repaired the phone. | When I picked up the phone from All Mobile Matters I assumed that it had been repaired. The store was closed for business by the time I discovered the problem and I was scheduled to fly home the next morning. | The bottom line is that I paid for a repair that was not made. To make matters worse, All Mobile Matters was exceedingly unprofessional in addressing the problem. Caveat emptor!

Rate and Write a Review on All Mobile Matters



Previous Review Next Post Coming Soon...

Television Fanatic / Mindspark Interactive Network

Previous Review Next Review

Dirt Free Carpet

I am in ligitation with Dirt Free Carpet Cleaning and Aubrey Theode of ESPN Radio in Houston and mystery partners. The owner (Aubrey)

Citgo Gas Station of Wauchula

The Citgo Gas Station in Wauchula, Florida advertises one price for gas, but at the pump it actually charges more. The advertised price

Kennedee Griffin Petroleum

The Investigation of Kennedee-Griffin Petroleum, LLC (KGP) and its Officers regarding the “Targeting” of the Elderly and Other Possible

David Bravo Mark Syla JS

Hear me out, I have been in the mining industrie for quite awhile. I own a mine with some partners in Wisconsin | however the Frac Sand

Suzanne Eusebio

I have enjoyed working in this profession for over 15 years. I am passionate about helping people feel better. Together we explore your

Himelstein Skip Mft Psyd

This complaint is in regards to the unprofessional and unethical actions of Dr. Henritta Himelstein also know as Dr. Skip of Escondido