On May 12 2014 I order pet medication from Allvetmed.com. They took the money then I never heard anything from them on web site it showed it to be processing. I e-mailed they said we send it,gave a tracking number that did not work. E-mailed again They said tracking did not work because they didn’t send it yet, sending it on Mon. Which was the next week. Several e-mails sent to them with out any results. I recently ask for a refund be credited back to my account. They replied with are canceling my order and sending my refund. Will take twenty four to forty eight hours for processing. Has now been six days not in my account yet. I e-mailed again to say refund has not been received. Reply: Apologize for the error I will make sure you receive your money back immediately All Vet Med Customer Service. I keep checking my account online The money is not their. I do not beleive it ever will be. I have been scammed. Warning do not buy from this company. .
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Ordered Adequan to try to save some
Ordered Adequan to try to save some $ for treatment of my senior dog. Order was placed and paid for on May 12, 2014 by Angeline. She seems to be the only person working at that place and worthless is to good of a word to use for this organization. She said the med would arive on May 14, 2014. Today is May 23rd and still no delivery, yet they were fast to charge my credit card. Due to the delay my dog will have to restart the treatment and I will be out of another vet visit. They should not be in business, I purchased from them to support local county companies, big mistake. Do not order anything from this company, customer service is non existent, no call back, no responsd to emails. If you click existing customer no one answers. I had to have someone else contact them and stay on line for over 30 minutes.
Allvetmed Reviews & Complaints
I purchased an antibiotic for my cat from AllVetMed few months ago. I was expecting it to arrive in less than week. I went online to see if my order had shipped, but there was o information, so I called the customer service. There was no answer, so I left a message. Nobody called me back. When I finally reached someone, I was told that the medicine was out of stock and wouldn”t ship until the end of the week. They at least should have called me immediately. I ordered medicine, not some dress! The medicine is not a toy or shirt that can be delayed. I will never order from AllVetMed again!