I am 21 years old and I made my first big purchase of a vehicle from Alves Auto a little less than a year ago. Ever since I’ve had this car it has been and out of Allens shop several times and each time he assured me the problem was fixed. Finally I was tired of getting dragged through the mud and brought my car to another mechanic and was then told I need a new engine and that any person who knew cars would have seen this problem long ago. I owe $8,000 on a car that doesn’t even work. I just want them to take my car back and pay my loan off so I can get a reliable car. I’m a young kid and pay for everything myself. This car is putting me in debt.
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Told us car was ready and found out complete different story
Went down over an hour from meriden to new milford to see a truck danielle said was available through an email. when we got there they told us the transmission was sent out to be worked on and they didnt know when it would be ready but to touch back with them. The lady at the desk had a nasty attitude and acted like she didnt want to be there. if you are going to tell a customer a car is ready then dont have them drive to you and then say different……