Absolutely terrible service! A complete disconnect between their sales department and warehouse. I called them three days in a row after they said they would call me back to find out what the hold up on the shipping of my order. they blamed the late shipping on their warehouse five day’s after I purchase the item. When they did get in contact with the warehouse they said they didn’t have the part in after I had paid for 3 day shipping and it was listed as in stock on Ambry’s website. It get’s worse. I finally received the much needed replacement product for work almost two weeks later and it was the wrong part. They’re still listing the correct product number on the company’s website but shipping the wrong items. When I called them yet again to rectify the situation all they could say was, please return it and we’ll give you a refund. No attempt to find the correct product I need or an apology, just spend some more money sir, #%&! off. DO NOT DO BUSINESS WITH THIS COMPANY!
This complaint and/or review was posted on HolySmoke.org on 23:21 pm, December 09, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/ambry-international-ltd/.
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