I am Landlord # [protected] in Collinsville Illiinois. I have a subsiding underground condition under an entrance drive to 25 townhouses that is getting larger. Approximately 2 years ago or less new main gas lines were installed using directional boring from across Skyline View Dr. into my complex at 101/125 skyline view drive, 62234. It now appears that the bore possibly pierced the water line in the ROW, cased a gradual erosion that now is a cavity and dropping and leaving a hole that is getting bigger. After filing 2 concerns with the Landlord division it appears that no interest is given to attempt a solution and i keep filling the hole, placing barricades, etc. to prevent auto damage or injury. Even my discussion by phone with a representative at the site was interrupted by his having a phone call and dropped interest and he or others did nothing. Haven’t heard anything to date. I am most disappointed after having a most lively discussion with a member of your support team whom gave a comment that it was a weekend and all are gone and nothing can be done. I suggest Ameren meet with city of collinsville at site and explore as it must be fixed due to such traffic. I would appreciate some concern about this situation.
This complaint and/or review was posted on HolySmoke.org on 02:20 am, December 06, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/ameren-corporation/.
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