They take your money, and then fail to provide service – the true definition of a ripoff. I had to wait almost three hours one time I used them, being told different things each time. I missed most of my daughters college graduation due to it. This time I left after waiting more than 2 and a quarter hours, afte being told it should be within the next 15 minutes more than 4 times. Hours of wasted time and I will still have to hire a towing compnay on my own. I will never use AAA again, or recommend them. The repeatedly lied to me on the phone, and when I asked to sepak to a supervisor they said “They are all on the phone with members – it will be a long wait.’ If all the supervisors are on the phone with members – then there must be an awful lot of people having bad experiences with this company!
This complaint and/or review was posted on HolySmoke.org on 11:30 am, September 10, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/american-automobile-association-review/.
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