American Express Serve

American Express Serve

Reviews: 1

1 RATING
(1)

Total views: 2164

Published: 03 March 2021

Posted by: Anonymous

While I was at work, I rec’vd ONE email stating that a transaction was denied and if I recognized the transaction on 03/23/2019. I logged into my Amex Serve account and to my surprise there were fraudulent charges adding upto $1400.00 on my account. All the transactions (11+) were done at a Footlocker in New Jersey, a parking garage and a restaurant also in New Jersey. | I am nowhere near NJ nor do I travel there & I certainly will not spend that amount of money in a footlocker. I was working that day. When I called customer service they asked me if I had my card on me? Of course I did! I canceled my card. Now I’m waiting on a 45 days investigation, with no money and no card. | This is the 2nd time this happens to me with Amex Serve. The 1st was in January 2019. I also had fraudulent charges totalling upto 120.00 from 2 Rite Aide location in NJ. I was assured it wont happend again by a customer rep unfortunately it did.

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