While I was at work, I rec’vd ONE email stating that a transaction was denied and if I recognized the transaction on 03/23/2019. I logged into my Amex Serve account and to my surprise there were fraudulent charges adding upto $1400.00 on my account. All the transactions (11+) were done at a Footlocker in New Jersey, a parking garage and a restaurant also in New Jersey. | I am nowhere near NJ nor do I travel there & I certainly will not spend that amount of money in a footlocker. I was working that day. When I called customer service they asked me if I had my card on me? Of course I did! I canceled my card. Now I’m waiting on a 45 days investigation, with no money and no card. | This is the 2nd time this happens to me with Amex Serve. The 1st was in January 2019. I also had fraudulent charges totalling upto 120.00 from 2 Rite Aide location in NJ. I was assured it wont happend again by a customer rep unfortunately it did.
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This complaint and/or review was posted on HolySmoke.org on 02:02 am, March 03, 2021 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/american-express-serve/.
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