I have been sending emails to American Loco for over a month! I have a few issues with this company. First they advised a LED shoe with stars that gave the impression that the shoes light up. The shoes DO NOT light up, they glow in the dark! BIG DIFFERENCE! Next the shoe on the outside appears to run the size you need and ordered….however the inside of the shoe is significantly smaller causing the shoe to run small and not actually be the correct size. After SEVERAL attempts, multiple emails to this scam artist of a company I have decided to join multiple other unhappy customers in exposing AMERICAN LOCO! DO NOT ORDER ANYTHING FROM THEM! They asked me to take pictures of the shoe while measuring the shoe. Which I did. I ordered a size 6 in mens for my daughter which ran extremely small. I wear a 5 to a 5.5 in kids and the shoe still fit tight even for me. I explained all of this in multiple emails to this place called business American Loco. But they kept telling me they sent the size I ordered and the shoe was never to light up but glow in the dark. I went back to the website where I then notice they changed the description of the shoe. Then they told me there is a no refund policy unless it was something they did wrong on their end. I could go on and on about American Loco and our emails but I will just end with this……. They are basically NOT given me a refund or an exchange for a larger size. There emails were not apologetic at all or reassuring! So with that I will be calling my credit company and dispute the charge and DONATE the poor quality, poor representation of a light up shoe to charity!
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This complaint and/or review was posted on HolySmoke.org on 05:05 am, January 29, 2021 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/american-loco-company/.
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