I signed up with American Standard Online – a company I found while looking for properties to rent in the Tampa Bay Area. The advertisement promised rent-to-own listings of pre foreclosed or foreclosed houses that I could buy at really great prices and also help the homeowner by taking over the payments and preventing them from getting their credit ruined – sounded like a win win to me. I called the local listed on the add and a gentleman by the name of Tod Hale instructed me that this was a super easy process, just pay $199 for the subscription to the site – look for the house and once I find it I can just set up the appointments to go see them – well, these people only tell you half the truth, he didnt tell me that in order to get into the property I have to contact the home owner via letter – also, what they dont tell you is that the listings are very old, some of these properties have been foreclosed for years, the listings are from 2009, 2010 etc… nothing current. The “”best”” part of the deal was that if within 3 months I didnt find a property all I had to do was cancel my account and get my refund… well, nothing is quite so easy. The other part they dont tell you is that you need 5 denial letters from the homeowners you have contacted – well, since the properties are not for sale, of course it is nearly impossible to get a so called denial letter, and this company obviously knows this, and is scamming people left and right – I have contacted their customer service dept twice (last time I spoke to Brandon (employee 2420) and both times I have been treated with the outmost disrespect, I was in fact told to stop talking and a particular employee told me that all I was doing was speculating and that it was my problem/fault if I didn’t read all their terms and conditions – well, they are not up front with people, and when you ask the questions they don’t give you the answers… the employees are nothing but rude and of course have nothing to say once you start asking real questions.
This complaint and/or review was posted on HolySmoke.org on 19:26 pm, January 20, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/american-standard-online-review-20/.
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