AMP Security

AMP Security Reviews & Complaints

Reviews: 1

1 RATING
(1)

Total views: 4363

Published: 03 September 2019

Posted by: WillSmel2

I am submitting this complaint on behalf of my other. Last fall my mother, an elderly senior citizen living alone, was informed that an AMP technician would contact her to schedule installation of upgraded equipment. When the technician installed the equipment he had her sign what she understood was confirmation that the installation was done. The multi-page document was long and in typical “small print” which – unbeknownst to my other – included an extension of the service agreement for another FIVE (5) YEARS. My mother had absolutely no intention of extending her service agreement, and the technician did NOT explain that the installation of new equipment included a 5 year service agreement commitment. This past month I helped her write a letter to AMP Security in Utah requesting termination of service at the end of her current service period (around the end of May 2020 as I recall). This past week she received a response from AMP Security stating that she must continue to pay for service for another 5 years, and if she has the equipment removed and does not pay then AMP Security will pass her account over to a collections agency. This is unreasonable and unethical behavior at best and appears to have taken advantage of a senior citizen who clearly did not understand at the time, and who was not fairly informed of, the conditions of the new equipment installation agreement. We seek termination of her service agreement no later than May 2020 – the end of her initial 5 year obligation – and acknowledgement by AMP Security that no further obligation of service or payment exists. AMP Security equipment will be available for pickup NLT 20 March 2020 and will be kept at her residence until such time as AMP Security chooses to accept the equipment or notifies her that she may dispose of it without financial obligation or penalty.

Rate and Write a Review on AMP Security

Sending

Dr Jessica Rausch

I look forward to working with children and their families as well as helping adults identifying and treating the disorders that affect

Camping World of New Jersey

The below describes my recent experience at Lake Wood NJ Camping World that has to be not only addressed but resolved for what we went

Dr. Julie Nejame

My name is Dr. Julie NeJame and I am a licensed psychologist who has been in clinical practice for 18 years. I have worked in a variety of

Local Locksmith

This is our second time dealing with this company. They used same tactics both times. They call and offer a gift card and a great deal for

Aztech EI

On March 2016 Edgar Mercado Mendoza from Guadalajara Mexico who was a sales contractor for my company manipulated and orchestrated a scam

Cool Air USA

On or about May 20th 2016 my A/c unit start to leak water into the house, I didn’t know who to call and remember getting the St

John Paul DiLorenzo

CHRISTIAN COUNSELING. Whatever you’re going through, I believe God would like to help you through it. Love is powerful and it can

EliteShipment.com

I found a & 036;8.95 charge for LUXHD450 on my credit card. I called the number because I didn’t know what the charge was for