10-Dec-2017 Driver-Raju ([protected]) Driver didn’t stop the bus at Pickup Point Request a refund Ticket Number – [protected] Name Tsai Krishna SRVC NAME :BNG-NDL SRVC NO :51278 SEAT:12 FARE:508/- DOJ:2017-12-10 BNG-NDL-21:45 UID:9566 Hello APSRTC, I am Traveling from Bengaluru to Allagadda on dec10, 2017 the driver didn’t stop the bus at the stop and i called him why he didn’t stop the bus and he is talking very rudely saying that you are not at the stop what can i do. And he didn’t called me even once also to conform me where i was, i only called him so many times to conform where the bus was.Again i called him to stop the bus but he didn’t lift the call.And there is no way to go so I had cancelled my trip. I want APSRTC to take this as a serious issue because i facing this issue 3rd time and also i heard that so many had faced this issue many times. I respect & like the Government services that’s why i booked APSRTC bus even we are getting private buses for less price.If it is like this definetly i will never book a bus of APSRTC.I think APSRTC will take this as serious.
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Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
3 hrs delay, Drivers are old people, why old age people still in service I am not understanding, this is ridiculous, actually the bus as to reach the Vijayawada at 8am still it’s not reached, 3 hours it will take time to reach Vijayawada means 11am, I have meeting at Vijayawada 10am, how I have to face my company about this situation? If I loss my job means this APSRTC will give job for me? This is very bad. Service no. 3871, From Bangalore to Vijayawada Vennala service. Started at Bangalore on 23rd 7:30pm.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Actually bus is in the madanapalle bus stand it is having service of nonstop to tirupati but at first they told us only 30 mins of waiting is available but now after 1hr they didn”t start the bus if i ask them they are not responding properly even controller of the madanpalle busstand also responding irritatingly is it necessary for us to keep a fight with them
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Conductor behaviour is bad & he doesn”t give change to 3 passengers District:- West Godavari Bus route :- Eluru to Dwaraka Thirumala Service no:- 111 Bus no:- AP16 TH 7887 Actual fare 15/- from Eluru to Bhimadole. Bus conductor gives ticket & he said carelessly that he will give change after de boarding the bus. I am standing exactly at the door & seeing the drama. I have seen that he doesn”t give change to 3 passengers saying change is not available. Please take action on conductor. Though 5 /- is small amount but counting 5/- from 20 passengers a day he will get 100/- per day.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Dear Sir, Stopage of buses in lakdikapool busstop i am daily travelling from madhidipatmam to khairatabad. As there is no direct buses avaiable in this route . I have to stepdown in lakdikapool (Lotus Childern Hospital) and i have to catch another bus towords khairatabad but buses going towords khairatabad (225, 218, 113, 158, 9) are not stoping at lakdikapool (Lotus Childern Hospital) So its making trouble to travel in this route. So please provide stoppage at lakdikapool (Lotus Childern Hospital) for all buses towords khairatabad. or provide direct bus from madhidipatmam towords khairatabad Please take action on following issues Thanking you, Bharathi
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Esteemed Sir, Myself (D Revanth Reddy) and My father (DRK Reddy) booked up and down tickets of Amaravati buses of APSRTC, Andhra Pradesh. But to our demise, we were accommodated in Garuda buses (cheaper version). The Garuda bus (NLR-BNGLR 12:00 Oct 25th) was Pathetic. There was no proper AC, no working TV and there was a lot of Diesel smell in the bus. I vomited thrice during the journey. When asked about the same to the driver, he responded that the bus is in its last days and had already travelled 12, 50, 000 km+ already. We were shocked that a bus which travelled more than 10 lakh kms is driving us. After spending a night in Bengaluru, we returned to the majestic station hoping at-least the return bus would be Amaravati, but to aid the pain, it was also Garuda, (TKT NO: [protected]/028 95860) When I went to meet Nellore Manager at the Bus Depot to resolve the afore mentioned Issue, Murali the manager there just paid me the difference of 400 rupees between Amaravati and Garuda fares. My NLR-BNGLR hardcopy ticket is with Umadevi ([protected]/[protected]) and BNGLR-NLR hardcopy ticket is with Murali ([protected]). Could you please at-least refund me 3000+ INR for these journeys and please please please don”t mistreat your loyal customers Thanks, D Revanth Reddy, NRI Passport: L2773984 PAN: BOTPD0219N Phn: [protected]/[protected] Email: revanthreddy.[protected]@gmail.com/[protected]@iima.ac.in
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
From My child hood onwards I been seeing the road from aswaraopet to jangareddygudem is in a phase where by walking is much safer than going on by bus or any other transport. I doubt the ap road transport whether checked or even stepped here? Wanna see the people faces here by aproad transport. I hope you take as serious matter and give to strong and efficient contractor. Regards Satya
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
From the last one month there are lack of buses for saroornagar in the evening time we the people are facing severe problem regarding this from 06pm to 07 pm in the evening there is lack of buses. So, i request u to provide minimum two buses from the timing 06pm to 07pm.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Hai sir, my name is jwala mukesh i am living at kovur in nellore district of andhra pradesh my complaint is kovur population is 72, 000 but there is no rtc buses to kovur so we are depending on autos so plese provide apsrtc buses to kovur we requested the depot managers and nellore region rm but they are not responding so we are requestig please please provide apsrtc system to kovur
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Hello Sir / Madam, I have booked a ticket for my sister Jahnavi Mekala through ABHIBUS.com, the booked ticket details are: bus service number 3507, ticket no: [protected], seat no: 6F on 26/08/2016 from KR Puram to Tirupathi, start time 6:35 AM. She has waited from 6:15 AM near Ganesha Temple, KR Puram but she received a call from the number [protected] and informed as if the bus was near VOLVO Factory near Kolar and she has to make her travel arrangements to Tirupathi. Neither the bus was stopped at KR Puram boarding point nor she was called and asked to board from KR Puram. This is the peak of carelessness of the conductor of this bus. We want to take it to the senior management of APSRTC seeking necessary action on the person responsible. Best Regards Vihitha M [protected]
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Hello sir, I’m N.Bhanu vardhan, a student pursuing engineering, i am traveling in a bus related to the depot of madanapalli 2 . I’ve asked conductor to give me the ticket to Vidyanikethan college, but he has charged me with Tirupati ticket. When i asked him he said that after rangampeta all comes under Tirupati, but i know that there is mangapuram after rangampeta for which the fare is 45 rupees. Is it fair to charge me with an extra fare of 20-25 rupees??? Hoping for your immediate action Thank you.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
hi all, first of all dont board the apsrtc volvo bus. its the worst service i have ever experiienced. so the actual story goes this way … i boarded the volvo bus (service no 3633) on 16 aug 2008 vijaywada to KPHB bus.they didnt provide me the blanket and mentioned a stupid reason that some one womited on the blankets so they have given them to wash . so finally they asked us to loterate till we drop at the destination … literally suffer .. its a bug torture…( like a abu gharib one ). second the bus was full of OIL smell which was suffocating, so i decided to have a work around for this and used my stingy t shirt to breath ( smells gud than the oil smell) and the driver was driving so fast, may be he saw too fast too furious on the day before and did experment on US. so finally we reached hyderabad by 4 am.thank god . private services a little more better . thanks haleem
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Hi Mandapalli dep manager sir, I respective dep manager sir, This is my request (kanduru to madanapalli) moring bus every day they are coming late we are asked conductor he is given irresponsible answers and rude attitude (con:554062) (driver no:550455). Kindly take the action if in case you have any quotes call me my ticket no:[protected]. Muniraja, [protected].
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Hi Sir, I have booked a ticked through online for the journey between Chittoor to banglore 25th May 2015. They provided ticket to me through SMS and mailed E-Ticket with service number 9003. I have reached Startion before half an hour and waiting at the station for more than 45 min and then i came to know that the bus was left for that time. Here the mistake is they changed Serv no: from 9003 to 9022 and didn”t informed to me, they didn”t even called me before leaving the station.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Hi Sir, I have booked a ticked through online for the journey between hyderabad to Vijayawada 7th April 2016. They provided ticket to me through SMS and mailed E-Ticket with service number 4791. I have reached Station before half an hour and waiting at the station for more than 45 min and then i called to the driver. the driver told that he was in traffic and will come to stop as possible. I have called the Driver 3 time and he contiou told that he is on the way and i waited . after 30 mins again i called to the driver and he tols that he left the stop long back.Driver Name: S V R BABU and ph.no is [protected]. I lost the money of 516 because of that driver. kindly take the action. My registered mobile number is [protected]
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Hi sir, Recently you have changed the bus station for andhrapradesh buses in chennai from koyambedu to maadhavaram. But we have been waiting for around 4hours.. Only two buses came and due to pilgrim area.. The bus was filled as soon as it reaches to bus stop. Many people i. e. Passengers have been waiting for so long hours… The services you are giving to the passengers who are going to pilgrim area(tirupathi and kalahasthi) was very poor and really it up settled me and everyone. Kindly make more buses as soon many people are frequently going to tirupathi. Services in maadhavaram bus stop is very very poor. Kindly make the necessary improvements to help passengers.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Hi Sir, Yesterday I am having a horrible experience with APSRTC I booked a ticket from Vijayawada to Hyderabad for special service no 95130(GDV to BHEL) & my boarding point is at benz Circle at 10:00 pm but the bus got at 11:15 pm & the bus is very old bus In the middle of my journey bus got break down at morning 4:30 am & we waited for alternate bus up to 7:00 am This is what we are not expecting from such an honour APSRTC service. And your bad service is helpful to private travels. So I request you to kindly provide better maintenance & quality service for the passengers so that RTC will stands up on private travels So kindly provide better buses, better maintenance, better quality service to the passengers.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Hi team, My self babavali, last 10 years am travelling from anantapur to chennai. Yesterday (18.04.2019) I was traveled from anantapur to chennai. Bus no: 6983 / ukd – cni. That conductor/driver is very rude behavior, he started fighting and he is asking to get down at mid night and he is not respecting to ladies also, Please take an action. I don’t know his name but I have his number :[protected]. Please don’t encourge this type of idoits. Thanks, Babavali chetlu
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Hi, Bus driver of Sevrice Number 3900 scheduled from Vijayawada to Hyderabad didnt stop intentionally at Ibrahimpatnam on 31-01-2016. My Wife reached Ibrahimpatnam Bus stop around 11: 15 PM and the Bus timing was 11:25 PM. Bus Driver didnt stopped at Ibrahimpatnam and the driver phone number was metioned wrong in the Ticket SMS. We are in opinion that the Bus might stuck in the traffic and waited 12 AM in the morning. After that once we coneveyed the same situation to Customer support team at aroud past 12 AM and some how after few minutes the driver called us from a different phone number [protected] and informed that he is Nandhigama and asked us to come there and board the Bus. With out stopping at Ibrahimpatnam he argued that he waited a few meters away from Ibrahimpatnam Bus stop (He didnt called the Passenger even though he should be having passenger Mobile contact ) and he also expressed his opinon that ticket money wont be retutned even if I lodge a complaint How dare he is to say like that instead of feeeling guitly for the toruble that he caused to the Passenger!!! What if the passenger was travelling for a Job Interview or for an exam??? Will he do the same if he does the same to his family memebers???? His contact number was [protected] and he said that it is not his mobile number Please be responsible and take necessary action against him and make him understand to Stop at the Bus stop not in the Middle of the Highway
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Hi, Generally, APSRTC will say ” Bus will start at Majestic at 10:30 PM and Reach ITI gate at 10:52 PM ” Means it will take only 22 mins to come from Majestic to ITI gate. Will it be possible ? even in metro also it is not possible. I request you to change the timings of ITI gate and KR Puram . because in the normal traffic itself, it will take min 50 mins to reach ITI Gate. I am not sure this complaint will reach to relavant dept or not. If reaches, please take action . Because of this issue we used to wait in traffic and cold for more than an hour
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Hi, Here I’m presenting one of my bitter experiences with APSRTC online ticket booking and their service. On 6th May 2013, for 9:40 PM bus, I’d booked a ticket(Ticket No. [protected]) from Kankipadu to KPHB. As I’m new to Kankipadu, I waited for this bus at Platform No.1 inside bus station. After 1 hr 30 mins past to the actual time also the bus did not turn up. So I called Customer care and talked to the Bus driver. He told me that the bus would stop at Reservation counter but would not enter into bus station and cut off my phone. But as per rule, he should have called me on phone as my number is already with him. But he did not do it. After having few conversations with Gudivada Depo Manager, I got another last bus in that night to pick me up. I adjusted my self to share the seat with another person in the driver’s cabin. After arriving Vijayawada(a 14 KM distant from Kankipadu) driver took me to the Vijayawada Controller for entering my ticket in his SR. Here I came across another bad experience. As it is everywhere accepted, I carried only the message of the Ticket in my mobile. The time was 1Am in the mid night. The controller insisted me to get a printout of the ticket then only he can enter my ticket in SR. The internet center in Busstation is already closed by that time. He told me to go onto main road and get it printed. I tried in vain to get a single Internet cafe opened at that time. I told him the same too but he’s not ready to listen to me. On the another side, I was being forced to speed up this by the driver as his bus was waiting on the platform with passengers. I’m left with no other option. I laughed at the Controller’s stupidity and told the driver to go away and i would take another bus. Such an i***ts are in Vijayawada bus station. How can they expect a printout at 1AM where all the shops remain close by then? Do they not have any brains? And also how can they insist me to get it by hook or crook when 36 passengers are waiting in the bus? I lost 320 Rs because of this i****t. To go into the city and get the printout, it takes 30 mins for sure. Do they stop the bus on platform till that time? Can’t they even think like this? Every passenger is carrying only the Mobile message of the ticket and it is accepted by all the buses. If the print out is mandatory why do they accept the mobile message? Hell with APSRTC. And also one another worst situation is with APSRTC online portal. When I tried to book a ticket using my credit card, it deducted the amount from my account but did not generate ticket giving the exception “Cannot add or update a child row: a foreign key constraint fails (`abrs_apsrtc/abrs_rtc_reserved_tickets`, CONSTRAINT `FK_abrs_rtc_reserved_tickets_servicekey` FOREIGN KEY (`Service_Id`) REFERENCES `abrs_service` (`Service_key`))”. I tried to get my money back by calling customer care. Till today I did not get the amount back.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Hi, I booked an APSRTC bus seat for the trip Hyderabad to Eluru and have boarding point at, Survey of India- Little Flowers Junior College, Uppal, Hyderabad. Bus hasn”t stopped at boarding point without any intimation and was about to be absconded which made me uneasy and frustrated upon services. Here are the iternary details. Ticket no: [protected] Servicw number: 97162 Seat no: 17 Service: NGRM-ELR Also Contact details of bus driver hadn”t been shared for tracking purpose. Please do lodge a complaint on the servicesand take stringent action for miscommunication and inconvinience regretted. If this repeats again I dont ever make use of servica and won”t recommend anyone to make use. Regards, Surya Teja Challapalli Mob: +[protected]
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Hi, I have booked a ticket from Chennai to Tirupathi on 8th Feb in 6:30 pm Amaravathi volvo bus. Transaction reference number : [protected] Payment was successful and amount got debited but ticket was not confirmed(seat was not assigned) Could you please help me to get the refund. However i booked one more ticket for same – payment successful and got the ticket
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Hi, I have tried for many times for online booking of tickets in the site http://www.apsrtc.in. But everytime it is showing the message as “Server is busy. Please try after sometime…sorry for the inconvenience ( code: MxUXCD )”. How many days that site display this message? Is it possible for me to login and book the tickets online? Since from many days and for many many times i have tried, and the unable to login because of server busy message. Please do the needful to the passenger and provide an easy way to book the tickets online in the site http://www.apsrtc.in
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Hi, My sister had called the driver and said we had reached the bus stand Entrance exactly at 5:25PM and we informed there is a huge traffic to come inside the bus stand, so we will get into the bus at the entrance itself. the Driver talked harshly saying(kathalu matladuthara, ticket book chesukuna vallaki memu harathulu evvala and so on…)is this the way of talking to the female passangers ???please take the action on him or i ill escalate the mail to the higher Authority. For More details please contact me at [protected]([protected]@yahoo.co.in)
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
Hi, Yesterday i.e. 21-10-2018 I was traveling in APSRTC bus KNG- BNG Majestic bus a girl was harassed by a guy. That guy was booked the ticket with fake details also he mentioned Female. And the conductor while checking the ticket he didn’t even check whether he was Male or Female. Just simply he checked his ticket and made him to sit next to her seat. In the midnight she was sexually harassed by that guy. Can you please tell your drivers and conductors to take care of that such kind of situations.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
HiSir/Madam, I have to travel from Bhogapuram to Srikakulam. I was waiting at Bhogapuram stop, I given signal to stop the bus but he didn’t stop. Here no bus shelter for passengers because National Highway works are going on. I caught the bus by overtaking and asked him why didn’t you stop, he replied bus is loaded but it was free only. He behaved rudely with me. I told him I will complaint, he said whomever you want you can give complaint. Kindly I am requesting to you please take necessary action. Bus number: AP30Y 4555 Service: Visakhapatnam to Srikakulam Telugu velugu
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I AM a student of narayana junior college of TARNAKA branch Hyderabad India . My student general bus pass / all the students bus passes are not being renewed from [protected] . Neither the college authorities nor APSRTC bus pass renewal counter staff are not giving proper response (said that college code blocked) daily every narayana student’s are spending minimum Rs 20/- to Rs40/- college collected all the tuition fees. why no one is caring about this . where are you kodandaram, TELANGANA JAC chairperson, Dr NARAYANA, founder, narayana colleges . photo attached, chairperson narayana colleges RSVP
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I am traveling from Addanki to Chennai today (17 Feb 2019) And writing my complaint during my journey. I don’t know why RTC drivers allocating seat to male passenger next to female passenger. Through reservation process I booked my ticket and there is a rule in RTC that male passengers are not allowed to sit next to female passengers Sitting next to a unknown and other gender passenger and doing long journey is such a uncomfortable thing.. Now no seats are available in bus and as a human I couldn’t able to ask the passenger to go and sit somewhere else. This journey is is such a uncomfortable journey to me 🙁 I hope RTC will sort out this kind of issues.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I am travelling in chittoor to kurnool bus to kadapa which started at 4.30 PM in chittoor.. In your website time to reach kadapa is shown as 8.30pm… I have choosen this bus because I have connecting bus to markapur from kadapa at 8.30pm.. Now driver is telling that bus ll reach kadapa by 9 PM.. When I ask this conductor is telling bus condition is not good… R u charging less as bus condition is not good??? Even palle telugu bus is crossing this bus You people are charging heavy charges in the name of super luxury but not reaching at correct time…
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I an going to VJW on bus I parked my bike in bike stand on gvrm. I took the token and I went to Vjw. While I cane back to take my bike. He is asking the extra money by using the bad words and he drunk. I have given complaint in local available staff but he is not taking the priority to ask because of his same relatives. Please take action such stupid person don”t give contract such drunken fellows
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I Arun Tej.R was recently (5th of Dec) driving back home in my car Maruti Suzuki Swift. While I was waiting for the signal to turn green at Khairtabad, a bus with the licence plate number AP 28 Z 245 hit my car (The name of the bus driver is Md.Hussain). Actually, the bus tried to overtake me from left though the signal was in red. This resulted a very bad damage to my car and it costs me a lot to get my car repaired. The bus driver at the time of accident was found drunk and he smelt very bad. With the help of the traffic CI, I made the bus driver get down from the bus. We made a couple of calls to the MSRD bus depot and local police station to inform about the accident. THe police from Saifabad came to the accident spot to take the bus driver to the police station. The police and the bus driver was driving in the bus and I was following. While we are on our way to the PS, the driver stopped the bus and escaped. I took the conductor along with me and we all reached the PS. Then we made another call to the MSRD depot. Mr. Laxmaiah and Syed from MSRD depot came to the PS to deal the case. As I had no other option, I lodged a complaint against the bus driver (though FIR was not prepared). The police told me to leave the PS and the team from APSRTC was still sitting at the PS. While returning home, I found the bus driver and I informed the bus driver to get to the saifabad PS. Two days later, I’ve been to PS again to know the status of my complaint. To my surprise, the driver was released from the PS with a challan of Rs. 300 and given a clean chit of not drinking. In turn they gave me a certificate of my complaint and told me to claim for the insurance insted of settling the case with the driver. Since then the driver found missing and the driver never had any settlement talks with me. On the very same day, I approached the depot manager Nageshwara Rao and told him the entire story expecting a help from him. But everything has gone in vain and this entire thing resulted in an increase of my mobile bill and fuel bill but of no use. Three consecutive days they made me run behind them for the settlement. I met different people in the depot and I contaced the CI of the depot, and few other persons. All my efforts were gone in vain. One fince day, I finally, got a chance to speak to the VIP driver Mr. Md. Hussain. Driver had a talk with me for around 15 mins and after the 15 mins of talk, I was told to waiut for another 30 mins for the next round of talks. Again, after 45 mins I only made a call to find out the status. Apparently, the RTC team never made me talk with the driver. I made numerous calls to the RTC team (different people, different depts.) and they all threatened me not to make any more calls to them. Today, i.e 10th of Dec I received a call from the number, [protected] from some self claimed CI of RTC saying ‘Do whatever you want to, the driver will not talk to you and we will not pay you anything. Just go to hell and don’t call back on this number again and if you still call, you will have to face severe consequeces’. When I tried to ring back, there was no response. Please show me a way to solve this.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I booked a ticket from bangalore to mantralayam in the APSRTC bus and reached an hour early to the bus time. The conductor and driver starts bus by 6PM by the time he already loaded the bis with more than the available seats and he stopped chikkaballapur and loaded some luggage. Again he started and stopped the bus for dinner that too in veg and non veg hotel. Basically if other buses i have travelled only stops in veg hotel for dinner. And after leaving from the Hotel near bagepalli again he loaded few people in bagepalli roadside. Already people are standinh in the bus i dont know why this people loading others. I thought booking a bus means means only available limited seats but in this bus loaded the peoples like sheeps. Right now i am in the bus. The date and time is 06.10.19 09:38pm. I dont know what to ask him. If any body see this complaint please do some needful atleast to other people. And my final statement is i will never travel again in APSRTC and also not suggest to anybody.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I booked the 2tickets from Chennai to ongole.so I received the sms about driver details and iam trying to reach that number it”s not reachable and I was strucked in traffic.reaching to busstop will take another 10mins but he didn”t waited for me and he didn”t given me a call and he left from the bus stop.when iam reached busstop I asked in enquiry he told bus already left.so please enquire about 5990 service no RTC BUS and purnish him please
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I booked ticket from sr nagar to machilipatnam on friday, 16th december 2016, but i cancelled the ticket on the same day. I got the message your ticket is cancelled and money will be refund to your account within 7 working days. Today 27th december, but till now i didn’t get the money. Actually i made a complaint at online.[protected]@apsrtconline.In, but they are not responding. My ticket number:[protected] Service no: 92624 / bhel(Km) – mtm Uid number : 1323
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I cal driver at 8:14 pm he sed we r in kphb … & he cal back at 8:57 pm .. at the time im eating .. & i sed im coming 5 min But he is gone when i reach tha bus stop. I cal him at 9:06 .. wt is differance between 8:57pm to 9: 06 pm… & wt difference between 8:25 pm to 8:57.. He sed trafic prob but im also saing that same .. im in driving … y we want to wait 30 min.. y they dnt wait 10 min … wt is that rule..
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I had visited jammalamadugu bus stand recently. Here i observed APSRTC provided good sitting facilities to the passengers. But all screws and bolts of the chairs has been removed by unknown persons. Therefore passengers are feeling discomfort about the chairs. As a passanger iam requesting to APSRTC to repair the sitting chairs for the passenger convinience.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I have booked a ticket from rajahmundry to tagarapuvalasa in the bus which is of tekkali depot and scheduled at 10:00 pm in rajahmundry. In the seat which i am sitting water is leaking from the gaps of the roof What is the action u are going to take on this.i request u to pls refund some of the amount from the total fare of the ricket for the inconvenience caused.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I have traveled from Machilipatnam to Hyderabad in one of APS RTC Super Luxury bus that night in Vijayawada it was raining very badly all the windows were closed but the water dripping down in the bus falling on us, passengers sitting next to the windows. More importantly the driver got drenched in the bus as there is leakage right top on is head. I have a feel on all the super Luxury Buses that when it rains the from the roof fall on the Passenger. Govt please look into this matter as you suggest people to travel with APS RTC. This kind of things make people to think of private travels please look into this issue, with hope that this request would be taken into consideration and solve the issues.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I have travelled from banglore to hyderabad on 26th august by APSRTC Gruda, Service no.1014/0 I should say that it was the most pathetic juorney I ever had, The bus was not any better than the local buses of Bihar, there was no divider between the driver cabin and passengers, it was cover with curtains which are as dirty as that, they did not play any movie though ther was a TV, the window curtains were worse that the swop cloths, the seats were not covered, the blanckets were torn, holes could be seen as if biten by the rats, low class sheets given for covering, AC was not on untill demanded after travelling 20 KM from the Majestic( Bangalore). After paying for Garuda how can one be happy with such low class cheap service. This is the main reason People opt for private services, It wasa great shame in front of my colleague as I recommonded APSRTC to him. Other sevices to vijayawada are good gorm the same terminus. Shame on part of APSRTC for such Service . If the same is continued it will soon end up nowhere.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I have travelled in apsrtc volvo bus on 31-jul-2016 from tirupathi to chennai by 5pm. Service code/name 47087/tpt-chennai. In reservation levy amount (+) 103.00 ( service tax : 46.00; passenger amenities : 45.00; pis tax : 3.00; cess oth : 9.00; ) For passenger amenities they taking money but driver not given any amentities and for non reservation they taking money 400 of 300 rs ticket force fully for non reserved peopel on demand. If we asking amenities to driver(Bangaraiah) he saying rtc people not given any thing what i have to do like that. But tv boy saying forgot given that amenities . That driver and tv boy selling that amenities outside for some cost. Please take action on this.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I lost my android phone. I get out of the bus last at tirupati.. I checked my phone before 1 hour.. And after stepping out of bus I realized my phone is not with me.. Immediately I found the bus within 10 min but I could not find my phone.. The prsn who has stolen my phn switched off the phone.. N please help me to get the phone because I have very important information in it which is related to my job and career.. I just hope you will go through this issue and will get it to me.. My missing contact [protected]..
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I lost my VIP travel bag containing my belongings at APSRTC Tirupati Bus Stand on 18-12-2019 while waiting on platform sitting on a bench in front of KSRTC Airavat Bus to Bengaluru (KA57F984 ) to which I was to board (trip no, 1705TPTBNG) to depart at 17.0 hrs. Someone stole my bag which I kept on the ground near me between 16.30 to 16.45 hrs. Efforts made by me and my two sisters to locate the bag around did not yield results. There seem to be no security personnel around and our queries with Depot staff sitting in front of desks on the platform did not help me, They could not guide me to trace the bag bag and gave vague answers, saying that it happens regularly, I heard that the Police station is little away from the spot and I could not venture to go there being three ladies and also I have to get back to Bangalore by the 17.05 hrs bus though they waited for me for some time. Hope some CC TV shots might help to to catch the thief and recover my bag and belongings. I request the APSRTC to take a lead and arrange to recover the bag. It is appalling such things are happening in spite of modern technologies installed in the key transit centre of the most important pilgrim Centre in the country and the world as well. The bag contains dresses toiletries gifts etc few Xerox documents etc worth Rs, 40000/-: Dr Pratima Rao, [protected], [protected]@yahoo.com
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I purchased a bus ticket on 20-01-2017 bearing no:[protected] costed me Rs.640-00 for a travel from Vijayawada to Hyderabad on 21-01-2017 in Service No:4294. On 21-01-2017 at 17:51 Hrs (IST), I received a message from APSRTC stating that, the service in which I booked my ticket was cancelled and suggested me to cancel the ticket on or before 05-02-2017 for getting full refund. I could cancel the ticket on 23-01-2017 thinking that I will be getting full amount of purchase, since I am not at fault in cancelling either the ticket or the Service . But, when I cancelled the ticket, to my surprise, I noticed that I will be getting a refund of only Rs.629-00. When I have gone to the details, I could see that a service charge of Rs.10-00 and Levy of Rs.1-00 was deducted from my refund amount. How ever the amount is less to me, this is an unethical deduction by APSRTC. For the fault of APSRTC in cancelling the Service No:4294 on 21-01-2017, I was made to pay the penalty.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I TRAVEL BY ROUTE NO.279 FROM B.N.REDDY NAGAR TO METTUGUDA DAILY. IN THE BUSES RUNNING FROM JBS TO IBRAHIMPATNAM AND MANY OTHER BUSES I HAVE SEEN THAT TRAINEES OF HAKIMPET TRANSPORT ACADEMY ARE OCCUPYING 1/4 OF THE SEATS CAUSING INCONVENIENCE TO THE PASSENGERS. THE APSRTC LOGO THAT ” PRAYANIKULE MANA SAMSTHA KU NIDHI VARIKE SEATLICHII GOURAVINCHADAM MANA VIDHI” IS NO WHERE SOLVED. HENCE I REQUEST THAT CONCERNED OFFICIALS LOOK INTO THE MATTER AND SEE THAT PASSENGERS TRAVEL CONVENIENTLY AND ENJOY THE BUS TRAVEL.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I travelled in an APSRTC bus from Kavali to Nellore on 19-07-2015. The lady conductor was shouting at many passengers and trying to avoid giving change. How can you people employ such people without ethics? I have seen many conductors with such behavior in Tamil Nadu, Karnataka, Andhra and Telangana. Cann’t change? What do these so called IPS and IAS officers do, except AK Khan.
Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews & Complaints
I travelled in APSRTC Amaravati service No.3356 with ticket No. [protected] from Hyderabad to Visakhapatnam on 9 August 2019. Though it was an AC bus the AC was not working properly. After lot of complaints by passengers, the bus was taken to Vijayawada bus depot garage for repair around 12 clock in the mid night. Though more than one hour was completed the complaint was not cleared. It was stated by the technician that gas was not there. The bus was travelled to Visakhapatnam without repair. The two top doors were opened the bus travelled. As the price was charged for AC and the AC was not working the difference amount between AC and non AC should be refunded. The travel was much more horrible than normal bus because of lack of air circulation. As there was no alternative I have travelled with difficulty. I therefore request you to kindly look into the matter and refund the differential amount. I expect a prompt response before taking up the issue further.