Angies List

Angies List Review

Reviews: 3

1 RATING
(1)

Total views: 3993

Published: 18 December 2018

Posted by: Anonymously

Angies List called me all the time bugging me to advertise. I spoke to the sales person almost daily right before they wore me down and I thought I would give it a shot. As soon as I signed the paperwork the sales person disappeared. I called him multiple times, texted him and emailed. No response after the very moment he got the contract signed. A account manager called and I told them how frustrated I was with their practice to evade my phone call until the cancellation period was over. I called BS right from the beginning. Finally i got annoyed at the lack of concern and follow up. I called to cancel. They said there was an early termination fee. I said OK. I am not settled with this whole process. I explaned my frustration with the account manager and silence fell upon the Earth. No response. The I started getting past due notices for the balance on the account. I reached out to the collection manager and told her I would make the past due payment of $16.xx. I took a screen shot to prove I was authorizing $16.XX and that was it. They processed two payments. One for the $16.xx and one for the entire balance on the account. When I confronted the collection manager she became disrespectful and told me that before I call an attorney I better share my signed contract and there is no cancellation time frame since I made a payment. I told her she might want to educate herself on the law. Because there is a right of rescision in all States. Then she shared a screen shot of a make believe screen which was not the screen shot that I took when I made a payment. NOT a hypothetical payment screen shot where I authorize furture payments to be made on the credit card. I told here it said :IF future payments are made”” and on active contracts which my account is not active. Nor did I sign up for autopayment.

Customers reviews and complaints

WRITE A REVIEW

Rate and Write a Review on Angies List

Sending

Business Advocacy Program

Advocacy program is a relationship between you and your most engaged consumers – the ones that choose to go a level higher to hold you accountable.